Semaphore Solutions

Founded in 2009, we help clinical and life science laboratories across Europe and North America with digital transformation. We offer complete lab informatics consulting services, including strategic planning, system implementation, informatics support, and scientific software development. Our services cover informatics strategy, data analytics, workflow optimization, regulatory compliance, LIMS implementation, data sharing and integration, biobank management, proactive monitoring, troubleshooting, and customized support. We also develop specialized LIMS modules, data integration platforms, advanced reporting tools, and our own lab management and data analysis software.

Our team has experience in web and mobile applications, project management, technical architecture, user experience design, software modernization, project planning, workflow efficiency, LIMS support and customization, system and device integration, and agile team practices.

We work in several areas: Clinical (Clinical Diagnostics, Reproductive & Prenatal Testing, Public Health & Epidemiology, Direct-to-Consumer Genetic Testing), Life Sciences (Biotech & Pharmaceutical R&D, Biobanking, Forensic & Legal Genomics), and Research (Pharmacogenomics, Academic Labs, Research Labs). We shifted our focus to lab informatics after our experience as the LIMS team for Illumina’s 100,000 Genome Project.

Our mission is to provide clinical and life science labs with customized informatics services that help them with digital transformation, regulatory compliance, and business growth.

Our cultural principles guide how we work:

• We prioritize connection to improve human health and advance scientific discovery.
• We choose collaboration for problem-solving and innovation.
• We enable potential for our teams and customers.
• We practice humility to foster listening, accountability, and understanding.
• We apply diligence in all work aspects to meet client needs and create an exceptional team environment.

We have 11-50 employees working across Canada and the US. Our culture is “Connected, Collaborative, and Purposeful,” focusing on genuine connection, teamwork, and ongoing development. We balance technical excellence with empathy in our work environment, promoting mutual support, understanding, and diverse perspectives. We are a remote-first company, with an option for hybrid work at our Victoria, BC head office. Our head office acknowledges the traditional territory of the lək̓ʷəŋən (Lekwungen) people.

We are a remote-first company, with an option for hybrid work in Victoria, BC. We also have a “Work from Almost Anywhere” policy that allows employees to work from other locations for up to 6 weeks per year.

We offer an annual Professional Development Fund of $500 for courses, conferences, or certifications. We provide flexible working hours to support work-life balance, and we hold annual team onsites for connection and celebration.

Our employees receive competitive vacation and sick benefits. We offer a company-sponsored benefits plan, including health, dental, and vision coverage through a Health Spending Account or Health Insurance Coverage. Additionally, we provide a one-time Home Office Budget for essential equipment. We also have an RRSP/401(k) matching program and a Parental Leave Top-up Program.