Job Description
Overview
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Job Summary:
We are seeking an outgoing, motivated Entry-Level Sales Support Associate to join our growing team. This role is ideal for someone who enjoys speaking with people, thrives in a fast-paced environment, and is eager to build a career with a publicly traded company. You will be responsible for connecting with prospective clients, generating interest, and scheduling appointments for our sales team.
Key Responsibilities:
- Make outbound calls to merchants to conduct customer service surveys
- Clearly communicate company products/services and generate interest
- Schedule qualified appointments for the sales team
- Manage web generated leads to provide to sales team
- Maintain accurate records of interactions and appointments
- Meet or exceed daily and weekly performance goals
- Provide excellent customer service and represent the company professionally
Qualifications:
- High school diploma or equivalent (college coursework is a plus)
- Strong communication and interpersonal skills
- Outgoing personality with a positive, can-do attitude
- Self-motivated and goal-oriented
- Basic computer skills; experience with Microsoft Office is beneficial
- Ability to handle rejection and remain persistent
What We Offer:
- Paid training and ongoing support
- Clear path for career advancement within the company
- Stable, full-time schedule with no weekends or holidays
- Opportunity to grow within a publicly traded organization
Career Growth:
We believe in promoting from within. High-performing employees have the opportunity to advance into roles such as Senior Sales Support Associate, Team Lead, or Sales Representative.
Location: Morrisville, NC office. Monday - Friday (4 days in office and 1 day remote)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
