Chief Technology Officer

Job Description

About ShyftLabs

At ShyftLabs, we live and breathe data. Since 2020, we’ve been helping Fortune 500 companies unlock growth with cutting-edge digital solutions that transform industries and create measurable business impact. We’re growing fast and we’re looking for creative, driven individuals who are ready to turn ideas into meaningful outcomes.

The Opportunity

We are seeking a dynamic and forward-thinking Chief Technology Officer (CTO) to lead our technology organization through its next phase of growth and innovation. As a key member of the executive leadership team, the CTO will drive the company’s technical vision, shape long-term strategy, and ensure seamless execution across engineering, data, product, and infrastructure functions. This is a high-impact role suited for a technology leader who excels at building teams, scaling platforms, and aligning technology initiatives with organizational objectives.

Key Responsibilities

• Direct, plan, and oversee the company’s overall operations by leading and coordinating middle managers across all functions.
• Establish and implement strategic policies that guide the company’s vision, ensuring alignment with ShyftLabs’ mission to deliver data-driven, AI-powered solutions for its clients.
• Approve the creation and structuring of key departments, defining senior leadership roles and ensuring organizational alignment with corporate strategy.
• Define the long-term vision and growth strategy of the company, leading the development and execution of critical programs, initiatives, and operational frameworks.
• Allocate and manage financial, human, and technological resources to support business objectives, operational efficiency, and sustainable growth.
• Oversee talent acquisition, workforce planning, and leadership development to build and retain a highly skilled team of professionals in data science, engineering, and consulting.
• Lead the appointment, evaluation, and development of middle and senior managers to ensure operational excellence and alignment with company goals.
• Foster collaboration and integration across departments and business units, ensuring unified execution of projects and delivery of services to global clients.
• Represent ShyftLabs in high-level negotiations, partnerships, and official events, safeguarding the company’s interests and strengthening its market presence.
• Drive innovation by monitoring global technology trends, emerging data solutions, and industry best practices to maintain ShyftLabs’ competitive advantage.
• Develop and implement strategies to improve operational efficiency, reduce costs, and enhance the quality of services delivered to clients.
• Introduce and lead sustainability and ethical AI initiatives, ensuring responsible innovation, data governance, and compliance with evolving industry standards.
• Establish performance measurement systems and key performance indicators (KPIs) to evaluate operational effectiveness, client satisfaction, and financial performance.
• Monitor financial performance, analyze operating costs, and implement strategies to optimize profitability and efficiency.
• Ensure the adoption and integration of cutting-edge data platforms, software tools, and digital systems to enhance accuracy, scalability, and innovation in service delivery.
• Allocate material, human, and financial resources to execute organizational policies, programs, and long-term initiatives.
• Authorize and structure the establishment of major departments, including hiring and appointing senior leadership roles.
• Establish organizational objectives and formulate or approve policies, programs, and technology roadmaps that support overall business strategy.
• Represent the organization or appoint delegates in negotiations, strategic partnerships, regulatory discussions, and other official functions.
• Select and empower middle managers, directors, and executive technical staff, ensuring clarity in responsibilities, decision-making authority, and success metrics.
• Plan, organize, direct, control, and evaluate daily technology operations, ensuring reliability, scalability, compliance, and alignment to business outcomes.
• Champion engineering excellence, modernization, and innovation across all technical teams.
• Ensure the organization maintains strong security, data governance, and compliance standards, suitable for enterprise-level clients and partnerships.
• Build a high-performance culture rooted in collaboration, accountability, and continuous improvement.

Required Skills & Qualifications

• A university degree in business administration, commerce, computer science or other discipline related to the company’s service is required.
• Preferably 2 - 5 years of experience as a middle manager in technology sector, financial, communications or other business services.
• Specialization in a particular functional area or service is possible through specific university training in that area or through previous experience.
• Demonstrated patience, tact and diplomacy while leading a diverse team of industry professionals.
• Ability to multi-task, remain cool and keep up in a fast-paced environment.
• Excellent, interpersonal and communication experience, verbal, written and administrative skills.
• Excellent oral and written communication skills, with the ability to communicate technically and strategically to diverse audiences.
• Highly organized, with strong operational oversight and the ability to manage multiple large-scale initiatives simultaneously.
• Proven track record leading engineering or technology organizations at a senior or executive level.
• Demonstrated experience in scaling teams, systems, and processes within a technology-driven environment.
• Strong background in resource planning, budget ownership, and organizational design.

Preferred Experience

• Experience in fast-paced tech, SaaS, or data-focused organizations.
• Prior leadership roles involving cross-functional oversight (product, data, DevOps, security, etc.).
• Experience negotiating with partners, vendors, and enterprise customers.

Why You’ll Love Working at ShyftLabs

At ShyftLabs, your work matters. We’re a growing data product company making a big impact with Fortune 500 clients and as we scale, you’ll have the chance to shape solutions, influence strategy, and grow your career alongside us.

Here’s what you can expect when you join our team:

-Hybrid Flexibility: Enjoy a hybrid model with 4 days in-office and 1 day remote.

-Downtown Toronto Office: Work in the heart of the city.

-Comprehensive Benefits: We cover 100% of health, dental, and vision insurance premiums for you and your dependents which means no out-of-pocket costs.

-Growth & Learning: Access extensive learning and development resources to keep leveling up your skills.

Inclusion at ShyftLabs

We’re building something big, and we want you on the journey with us. If you’re ready to use data and innovation to make an impact, apply today and let’s grow together.

ShyftLabs is an equal-opportunity employer committed to creating a safe, diverse, and inclusive environment. We encourage applicants of all backgrounds including ethnicity, religion, disability status, gender identity, sexual orientation, family status, age, and nationality to apply. If you require accommodation during the interview process, let us know and we’ll be happy to support you.