SiteCare

We are a SOC II Certified provider of WordPress support, optimization, development, and maintenance. Founded in 2005, we offer services including WordPress maintenance, managed hosting, development, web accessibility, and Core Web Vitals optimization. Our specific offerings cover speed optimization, security monitoring, plugin, theme, and core updates, a WordPress hotline for issue resolution, and ongoing performance checks. We ensure 100% uptime monitoring and maintain Core Web Vitals. We hold SOC 2 Type II, WordPress VIP training, and Google Partner certifications.

We work with marketing teams, digital agencies, and content-driven teams. We support businesses from small teams to national brands, especially those without in-house developers or with overloaded development capacity. Starting as Southern Web Group, we became a fully remote company in 2018. We’ve grown through five acquisitions: WP Site Care (2018), Web Considerations (2019), Firing Squad (2020), Maintainn (2022), and Smarter Searches (2023). In 2024, we launched the SiteCare Score Plugin.

Our service plans—Silver, Gold, and Diamond—provide different levels of support, from basic protection to comprehensive care. These include web hosting, account management, quick fixes, content edits, monthly strategy sessions, SEO and GEO monitoring, user journey monitoring, accessibility monitoring, and reporting dashboards. We offer a 30-day money-back guarantee.

Our mission is to make business leaders confident in their WordPress websites. We operate under four core values:

• Obsessive Communication: We practice radical transparency and keep our colleagues informed.
• Stick the Landing: We are reliable and dependable, always fulfilling our promises.
• Crush the Eggshells: We encourage honest feedback, open discussions, and constructive criticism.
• Grow Better: We focus on continuous improvement and refining our processes.

Our team has 11-50 employees and has been fully remote since 2018, with members working internationally. Our work culture is built on “freedom and responsibility.” We are a nimble team focused on client care, emphasizing collaboration, open communication, and mutual respect. We are committed to Diversity, Equity, and Inclusion (DEI), fostering an environment where all team members are respected, and diverse perspectives are encouraged.

We offer our employees 20 days of paid time off and 8+ US holidays annually. Benefits include a stipend for alternative working locations, quarterly profit sharing, remote work flexibility, and a technology stipend. For our US team members, we provide health, vision, dental, and accidental death insurance. We also have a microbonus program with matching charitable contributions.