Job Description
SMB Team is seeking a Fractional COO Team Lead to ensure the consistency of deliverables and results, to assist their team in upgrades, and to assist their team in client matters (escalations, etc). This role is for an internal hire only.
WHAT’S IN IT FOR YOU?
📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S.
🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.
☀️ FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work.
💡 EDUCATION – Team member education and learning budget on courses, events and books.
💲 INVESTMENTS – 401(k) with a 3% Match.
💻 WORK STYLE – WFH or come to the office. The choice is yours!
$141,000 (plus variable comp + quarterly bonus up to $3,000 per quarter)
Key Responsibilities:
This is a player/coach role and this person will be responsible for working with clients and overseeing team members.
Hold team members accountable to systems/processes
Serve as 1st layer of manager to team, assisting with all client matters including upgrades, escalations, etc
Helping team members work through client work when they get stuck
Working with Team Leads in other departments to improve alignment on clients
Work with the Director of Fractionals to improve systems & processes by passing information gained through 1⁄1’s
Must be a current FCOO Level 2 or 3, with SMB Team for at least 6 months
Must have proven success handling client matters - upgrades and escalations
Must be in good standing (no current PFE and haven’t had one in past 6 months)
Must have at least 3 upgrades personally
Must have at least save 3 clients in client escalations
By joining our team, you’ll have the opportunity to make a significant impact on the financial success of our law firms, helping them navigate the complex financial landscape of the legal industry. If you’re a seasoned financial professional with a passion for the legal industry, we’d love to hear from you.
SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry.
Bottom Line: We change lives. Want proof? Read our Google My Business reviews.
There are three parts to our business:
Educational Brand: We currently run the most prominent talk show in the legal industry. Every week, we get hundreds of lawyers on our webinars by interviewing top thought leaders (as seen on our YouTube). The goal is to become THE source of education for lawyers.
Marketing Services: We offer a full suite of marketing services to our clients, including PPC, SEO, Website Design, Video, and Social Media management. Our goal is to scale our services business to over $15M in revenue in 2023.
Coaching Services: We have a rapidly-growing, Philadelphia-based coaching program for lawyers. In our first year, we built our coaching business into a multi-seven-figure business. Our program has been identified as the most comprehensive coaching program for attorneys, and we plan to double the size of our clients in the next year.
The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans
