Job description
Smith.ai builds AI voice agents that redefine how SMBs handle phone calls — allowing businesses to book appointments, take payments, and manage complex call flows without missing a beat. We serve a wide range of businesses, from law firms to home contractors and many other service-based companies, leveraging the latest in LLMs, speech-to-text, and text-to-speech to deliver human-like conversation at scale. With over 3,500 SMBs already trusting Smith.ai (and staying with us thanks to world-class retention), we’re driving the next wave of AI innovation where it matters most: real-world customer interactions.
Job Title: Business Development Representative (BDR)
About the Role
We’re hiring a proactive and personable Business Development Representative (BDR) to join our Sales team. This role is ideal for someone looking to start or grow their career in tech sales, with a strong focus on engaging inbound leads, qualifying opportunities, and helping convert interest into active prospects.
You’ll play a critical role in supporting our Account Executives and accelerating revenue growth by ensuring that every inbound lead receives a timely, thoughtful, and personalized experience that moves them closer to becoming a valued client.
What You’ll Get to Do
- Help small business owners, scaling startups, and mid-sized businesses understand how human driven technology can help them grow and achieve their goals.
- Perform a high volume of prospecting activities (80-100) per day, qualifying them for handoff to your sales executive partners.
- Nurture strong working relationships with your Account Executives, actively seeking and providing feedback on leads and opportunities.
- Communicate creatively and take a personalized approach with prospective clients through email, phone calls, and social media.
- Hone your sales craft through daily feedback and learning, regular coaching, and your own research and experiences on the frontlines.
- Continuously gain product knowledge and contribute to Smith.ai’s ongoing improvements of products, operations, and teams.
- Elevate your career path and skill set by learning the fundamentals of sales, while gaining exposure to projects involving executive leadership.
What You’ll Bring
- You’re SMART - a quick learner, you’re curious and you have business savvy
- You’re WIRED FOR GREATNESS - you’d do anything to make something of yourself and your team
- You ACT WITH URGENCY - you are relentless, you move fast and get things done now
- You’re HIGHLY COLLABORATIVE - you bring no ego and you win together
- A strong interest in B2B sales, client engagement, or lead development.
- Excellent written and verbal communication skills.
- Comfort working with internal CRM systems and email tools such as Salesforce and Outreach.io (training provided).
- A positive, self-starting attitude with strong attention to detail.
- Curiosity to learn about Smith.ai’s technology and how it supports SMBs.
- Ability to manage time effectively in a fast-paced remote environment.
What We Offer
- Competitive pay range:
- $40k to $50k base salary w/$20k annual variable ($70k OTE)
- Rapid path to growth and promotions, including a fast path to Account Executive
- Remote-first flexibility — work from anywhere in the U.S.
- Robust benefits package including medical, dental, vision, 401(k), life insurance, and unlimited FTO.
- Access to industry-leading tools and sales enablement support.
- A culture that fosters growth, innovation, and collaboration.
Life at Smith.ai
Here at Smith.ai, we’re laser focused on our mission of helping small and medium businesses succeed. We strive to test, learn and improve, while continuously developing our solutions, our operations, and our team members. We’re a fast-growing and dynamic startup, with 500+ team members globally, that values collaboration and innovative thinking.
We are an equal opportunity employer and believe diversity makes teams better and that discrimination based on race, gender, or anything else is self-defeating.
