Job description
Summary
The Business Development Manager is responsible for driving customer adoption and ensuring ongoing satisfaction with the organization’s products and solutions. This role focuses on delivering revenue growth from existing customers while developing new customers across current and emerging markets.
This individual owns relationships with both technical and non-technical customer stakeholders, providing consultative guidance to ensure successful outcomes. The role also acts as an internal advocate for customers, coordinating with cross-functional teams to support customer objectives and long-term success.
A successful candidate will consistently build and manage a sales pipeline generating $3M+ in incremental annual growth. This role offers significant variable compensation tied to year-over-year growth, with uncapped earning potential.
Location: Fort Mill or Remote, USA
Key Responsibilities
Core Expectations
- Demonstrate professional conduct aligned with organizational values and collaboration standards
- Inspire trust and followership by providing guidance, solutions, and removing obstacles
- Serve as a champion for both customers and internal teams
Growth & Sales Focus
- Identify, qualify, and develop new revenue opportunities within existing accounts and new target markets
- Manage assigned accounts while expanding the breadth and depth of customer relationships
- Develop expert-level knowledge of products and solutions to deliver creative, profitable customer outcomes
- Collaborate cross-functionally with Production, Product Management, and Operations teams
- Negotiate and close long-term commercial agreements
- Own the overall success of assigned territory and customer portfolio
Reporting & Administration
- Support sales forecasting and strategic planning initiatives
- Manage daily, weekly, and monthly sales activities, pipelines, forecasts, and closed deals to achieve targets
- Maintain accurate and up-to-date data in CRM and internal systems
- Prepare pricing quotes, coordinate sample requests, and process sales orders in a timely manner
Additional Requirements
- Adhere to all company policies and safety standards
- Willingness to work extended hours when required
- Perform additional duties as assigned
Qualifications
- Bachelor’s degree (4-year degree required)
- Minimum 5 years of successful sales experience with demonstrated organic growth of 10%+ annually
- Experience in Materials, Nonwovens, or Converting industries
- Exposure to markets such as Filtration, Medical, Industrial, Automotive, or Composites
Skills & Competencies
- Proven record of exceeding sales quotas and growing market share
- Ability to present and demonstrate solutions to both technical and non-technical audiences
- Strong analytical, mathematical, and unit-conversion skills related to materials
- High attention to detail and data accuracy
- Strong problem-solving and independent decision-making ability
- Excellent collaboration and communication skills (written and verbal)
- Ability to manage multiple priorities and deadlines
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint; CRM experience required
Travel
- Up to 50% travel, including overnight travel; flexible schedule required
Work Demands
This description outlines the general nature of the role and is not intended to be an exhaustive list of responsibilities. Duties may evolve based on business needs
