Senior Solutions Engineer

🇬🇧 United Kingdom - Remote
💻 Software Development🟣 Senior

Job description

About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience.

We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.

We are seeking a talented and experienced Senior Solutions Engineer to join our dynamic team. Based in London or Berlin, you will support our sales teams, working closely with their prospects and customers across Northern, Western and Southern Europe with a strong focus on the Nordics, Benelux and Spain.

As a Senior Solutions Engineer at Staffbase, you will play a crucial role in understanding our clients’ needs, architecting solutions, and ensuring successful implementation of our employee communication and engagement platforms. This is a unique opportunity to work with cutting-edge technology and collaborate with clients across various industries.

What you’ll be doing

  • You work with our Account Executives to build and deliver engaging demos to prospective customers that spark excitement
  • You work with our prospective customers to find the best technical setup for their internal communications needs and remove technical obstacles to winning deals
  • You run technical evaluations of the Staffbase platform and consult on different integration methods
  • You consult prospects regarding our APIs, our architecture recommendations and implementation approaches
  • Crafting and building RFP response documents which position the Staffbase product in the best possible manner

What you’ll need to be successful

  • You’re excited about building something from the ground up while having the backing and resources of a billion dollar company. As part of a fast growing team you’re not afraid to leave the typical scope of your role if needed
  • Bachelors or master’s degree in information science, Information Systems, Business Engineering, or role/technical experience to replace degree requirements
  • 5-10 years of experience in a similar role (SaaS pre-sales/solutions engineering/solutions consulting)
  • Deep understanding of cloud technologies and the value proposition vs. an on-prem solution
  • While you’re not required to be a full stack engineer, you should have a general understanding of web development and knowledge of common technologies. You shouldn’t be afraid to whip up an MVP that interacts with our APIs
  • Solution-focused understanding of REST APIs and how to interact with them
  • Experience with enterprise software and common concepts/integrations is a plus: SAP, Workday, Single Sign-on, Active Directory, etc.
  • You bring the ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people
  • Excellent English and strong Spanish communication skills (verbal, written, presentations)
  • Fluency in a Nordic language is a plus

What you’ll get

  • Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of £1356
  • Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
  • Wellbeing - Monthly Wellbeing Allowance £30, from fitness to mental health, hobbies to relaxation
  • Support - we’re offering a Company Pension with Salary Sacrifice option and Private Medical Insurance incl. Dental, life assurance.
  • Volunteers Day - you’ll get one day off per year for supporting a social project
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