Community Experience Coordinator

Job Description

About Statusphere

Statusphere is an influencer-marketing technology platform built for enterprise brands to make human-generated content scalable, measurable and brand-safe across social, retail and paid media channels. The platform uses AI to automate and orchestrate large-scale creator programs, from sourcing and vetting influencers, to fulfillment, compliance, tracking and rights management. Brands including Express, Parlux, Kendo Brands, and LG H&H use Statusphere to drive social SEO, improve product discoverability and generate measurable sales impact online and in-store. For more information, visit www.joinstatus.com.

About the Role: The Community Experience Coordinator supports creator relationships by delivering thoughtful gifting experiences that celebrate milestones, build loyalty, and strengthen the creator community. This role supports the end-to-end creator gifting program to drive engagement and help reactivate past creators through meaningful touchpoints. This role will report to the Community & Social Media Manager.

What You’ll Do:

• Conceptualize, plan, and lead thoughtful creator relationship touchpoints, including personalized gifts and printed materials for life events, hardships, holidays, and key creator milestones.
• Proactively identify and execute creator gifting opportunities to strengthen relationships and foster long-term loyalty.
• Own end-to-end execution of creator gifting initiatives, including ideation, design, sourcing, and ordering.
• Manage inventory, vendor relationships, and budgets for all creator relationship gifts and merchandise to ensure cost-effective and timely execution.
• Coordinate with Fulfillment to monitor inventory levels and reorder as needed.
• Brainstorm, develop, and lead creator merch initiatives designed to increase brand awareness and community, including merch drops, campaigns, events, contests, and giveaways.
• Work with the marketing team to create and manage swag and merchandise materials for Statusphere-hosted and sponsored events, ensuring brand consistency and high-quality execution.
• Identify opportunities for brand partners to contribute products to creator gifting initiatives, providing creators with merchandise to encourage brand tagging and increase product visibility.
• Support and assist with gifts and branded merchandise for Statusphere’s brand contacts as needed, partnering cross-functionally with CS teams to deliver on-brand touchpoints.
• Partner with Creator Social and Community teams to design creator merchandise that aligns with Statusphere’s brand, creator needs, and social-sharing potential.
• Build and maintain a scalable creator gifting playbook, including guidelines for timing, personalization tiers, and brand standards.
• Track and analyze creator engagement, retention, and gifting campaign KPIs, surfacing notable trends that inform community initiatives and drive creator reactivation.
• Other duties and projects as assigned

Keys to Success in this Role:

• Design-Minded & Brand-Savvy: Bring a strong eye for design and branding, with experience creating visually compelling, on-brand assets like printed materials, merch, & PR-style branded items. Demonstrate a deep understanding of what creators are excited to receive & share, with the ability to translate Statusphere’s brand into thoughtful, trend-forward physical & digital touchpoints.
• End-to-End Vision & Execution: Demonstrate ability to take high-level creative concepts and bring them to life thoughtfully and cohesively. Consider all aspects of the creator experience, from concept and design to messaging, presentation, and delivery. To ensure each gifting moment feels intentional, elevated, and aligned with brand standards.
• Creative & Social-Native Thinking: Stay tapped into social trends, creator culture, and online community behaviors. Bring creative ideas to life through community communication and engagement strategies that feel timely and authentic.
• Relationship-First Mindset: Bring a genuine passion for building and maintaining relationships. Demonstrate empathy and care when engaging with creators, ensuring every interaction feels thoughtful, personal, and human.
• Attention to Detail & Collaboration: Work efficiently with a high level of accuracy. Prioritize, multitask, and manage multiple projects simultaneously. Thrive in both team settings and independently, taking full ownership of tasks. Display exceptional critical thinking, organizational, and interpersonal skills.
• Proactive Problem-Solver: Exhibit a self-starter attitude, acting and reacting professionally in challenging situations. Be proactive, engaged, and willing to take initiative in driving projects and contributing to team success.
• Collaborative Team Player: Thrive in cross-functional environments, partnering closely with Social and Creator Success teams. Balance independent execution with strong collaboration and openness to feedback.

Work Experience:

• 1-2 years of influencer, brand advocacy programs, or social media marketing experience, with exposure to curating merch/PR materials, developing influencer gifting, and/or creating experiences end-to-end.
• Familiar with design tools such as Canva (or other platforms) to independently design or communicate design needs for assets.

Preferred Education:

• Associates or Bachelor’s degree preferred in Graphic Design, Marketing, Communication, Public Relations, or related field.

Travel: Typically, 15-20% for events and gifting support. Remote environment. No special physical demands required.

Hours/Location

• Full-Time, 40 hours per week, Monday - Friday
• Virtual/Remote

The hourly range for this position is $22–$26. Compensation decisions are influenced by multiple factors, including but not limited to education, prior experience, training, skills, certifications, market demand, and internal equity.

What You’ll Get:

• Competitive Compensation
• Medical, Dental, and Vision insurance
• PTO + paid holidays
• 4% 401(k) match
• Work from anywhere – fully remote flexibility
• Paid parental leave
• Employee stock options
• Opportunities for growth & leadership in a fast-growing company
• Collaborative, innovative, positive, team-oriented culture

Application Requirement: Please submit a Canva link to a t-shirt design concept you would create for the Statusphere creator community. The design should reflect something creators would be excited to receive and share while aligning with the Statusphere brand.

• During the application process, you will be asked to submit your link. Applications without a design link will not be considered.