Job Description
Description
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Integrations and Certifications Specialist to join one of our clients’ team. If you’re looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Duties & Responsibilities:
● Support Certification and Integration team members
● Provide technical and operational guidance for integrations and certification tasks
● Act as the fallback for the Assistant Manager Certifications and Integrations
● Ensure clear task prioritization and effective workload distribution
● Drive adherence to departmental KPIs and integration delivery targets
● Adhere to agreed plans and schedules to deliver certifications and client integrations on time
● Act as the main escalation point for complex or high-severity certification and integration issues
● Own and oversee the end-to-end integration lifecycle for new and existing clients covering H2H,
APIs, Webhooks, SFTP, VPNs, IPs and any new integration method that client adopts in future.
● Own the end to end testing of any integration including the contents of interface files
● Coordinate with Technical Units to ensure interface requirements are clearly defined and
successfully delivered
● Align and manage connectivity setups including SFTPs, VPNs, secure file transfers, IPs and
external system access for all entities
● Oversee connectivity requirements to ensure stable and secure communication channels
● Be client facing and support clients with technical queries related to interface behavior and
configuration requirements
● Ensure all integration-related JIRA tickets (incidents, client inquiries, service requests, and
change requests) are created, tracked, resolved, and documented effectively
● Support the execution of online and clearing test cases based on scheme or third-party test plans
● Support the completion and review of scheme-required documentation and form submissions
● Maintain clear, timely, and professional communication with clients, card schemes, third parties,
and internal stakeholders
● Provide consistent progress updates and escalation summaries to management
● Contribute to the continuous enhancement of certification and integration delivery processes
and standards
● Perform any other assigned tasks as required
Requirements
MSc In Computer Science within Software Development or higher
Solid understanding of WEB API technologies
Solid understanding of SQL / ORACLE PL/SQL
Willing to learn new languages to keep abreast with latest technologies
Able to work under pressure by way of managing interruptions and constant changes in priorities
Past experience: 5 years with integrations, API development and payments industry
Past experience in working with JIRA and Confluence is a plus.
Attention to detail and experience in a highly collaborative environment is required
Creative problem solving and end to end ownership of assignment experience necessary
Ability to work in a diverse, international environment
High emotional intelligence and outstanding communication skills
