Job description
Description
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Support Engineerto join one of our clients’ teams. Looking for a great opportunity to grow your career? This might be perfect for you!
Requirements
We are looking for a skilled and experienced Technical Support Engineer with a strong background in the Dental CAD/CAM industry. This role is ideal for engineers who have hands-on experience with dental CAD/CAM systems, software, and equipment, and are passionate about supporting customers with technical excellence.
Key Responsibilities:
Provide technical support for CAD/CAM systems, including CAM software (Millbox, WorkNC, Hyperdent), CNC, milling machines, and metal laser sintering 3D printers used in dental labs and clinics
Train clients on the use and optimization of dental CAD/CAM workflows
Collaborate with product and engineering teams to resolve complex issues and improve product reliability
Maintain documentation of support cases, solutions, and training materials
Act as a technical advisor to sales teams during pre- and post-sales activities
Stay current with the latest developments in digital dentistry and CAD/CAM technology
Requirements:
Experience in the dental CAD/CAM industry, ideally in a technical support, engineering, or application specialist role
Strong problem-solving skills and a customer-first attitude
Ability to communicate technical information clearly to non-technical users
Willingness to travel for on-site support
