Job Description
Manager, Global Freelancer Recruitment
Location: Remote in AMER
About the job
Testlio’s fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoAI EngineTM, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit testlio.com.
We are hiring a Manager, Global Freelancer Recruitment to lead a team of talent acquisition specialists and strategically optimize the end-to-end sourcing, activation, and performance of our international network of freelance QA professionals.
Why will you love this job?
- Direct Network Ownership: You will lead the strategy for scaling growth of a global marketplace, matching network supply with complex client requests in real time.
- Process Transformation: You will have the autonomy to re-engineer robust talent acquisition workflows and champion sourcing and vetting optimizations..
Why will you love being a part of Testlio?
- Great Culture : Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
- Remote Work : Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a fully remote and globally distributed team. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
- Investment in You : Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
- Winning Business : Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.
What would your day look like?
- Lead and manage a high-performing global freelancer recruitment team, providing daily guidance and management to achieve network growth targets.
- Execute and oversee end-to-end recruitment request fulfillment, ensuring daily progress and tracking recruitment KPIs to ensure operational delivery efficiency.
- Manage pre-sales discovery and scoping calls to align required freelancer volume with future pipeline demands.
- Drive workflow and process optimization across the talent acquisition lifecycle, focusing specifically on optimizing external freelancer sourcing, onboarding, and activation rates.
- Manage the strategic oversight of recruitment-related support tickets, ensuring SLA adherence and positive freelancer experience.
- Formulate a collaborative cross-functional feedback loop with internal delivery teams to improve overall freelance testing opportunity design and communication.
What do you need to succeed?
Technical Skills
- 5+ years of experience in managing a high-volume global talent acquisition team, strategic TA Operations, or managing localized freelance/crowdsourced talent marketplaces.
- Demonstrated experience with contemporary Applicant Tracking Systems (ATS) and modern sourcing methodologies.
- Proven capability in data analytics, utilizing data tools to monitor marketplace dynamics, pipeline metrics, and team performance.
- Hands-on experience developing talent acquisition strategies, managing localized recruitment budgets, implementing new sourcing channels, and leading process optimization initiatives.
- Experience implementing tools or workflows that automate sourcing, vetting, and onboarding processes.
Human Skills
- Cross-functional Collaboration: Exceptional ability to build relationships and align priorities with multi-regional delivery, product, engineering, and sales teams.
- Navigating Ambiguity: Comfortably managing shifting priorities and making data-backed decisions in a highly fast-paced, remote environment.
- Adaptability & Agility: Ready to quickly adjust operational workflows, team focuses, and sourcing channels to meet dynamic client requirements.
- Relationship-Building: Natural capacity to cultivate long-term partnerships and support an inclusive, positive global freelancer community experience.
- Strategic Problem Solving: Strong critical thinking and analytical skills focused on diagnosing network bottlenecks and engineering sustainable operational solutions.
What is the application process?
At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete.
Interview Process:
- Application
- Recruiter interview
- TestGorilla assessment
- ~ # Team and Stakeholder interviews
- Reference checks
- Offer & background check
Diversity and Inclusion
Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. For more information, see the DEI section of our website.
