Job description
Patient Screening Specialist: Shape the Future of Medical Research
- 100% remote, forever
- Unlimited paid leave
- Total compensation 20% above market
Hello—we’re Trialfacts.
We’re a remote, entrepreneurial company playing a crucial role in advancing medical research. We connect patients with groundbreaking clinical trials, helping researchers find the right participants for their studies. We’re looking for a Patient Screening Specialist to efficiently screen, schedule, and guide patients through the process with professionalism and empathy. If you thrive in a fast-paced environment, have excellent communication skills, and are passionate about making a difference in health research, this role is for you.
Your Role:
- Phone Screening & Follow-up: Conduct phone screenings to assess eligibility and follow up through multiple channels (phone, email, text) to maximize successful contact.
- Appointment Scheduling & Reminders: Coordinate and confirm appointments to ensure a high attendance rate at clinical screenings.
- Guide & Support Patients: Clearly explain study details, answer questions, and ensure patients feel informed and comfortable moving forward.
What We Offer:
- Fully Remote & Flexible: Work from anywhere with strong internet and availability within Australian business hours.
- Impactful Work: Help connect patients with clinical trials that advance medical research and improve lives.
- Growth and Learning: Access professional development, courses, and training programs.
- Collaborative Team: Work in a supportive, mission-driven team that values efficiency and continuous improvement.
- Rewarding Career: Contribute to health research while developing communication skills with growth opportunities in a fast-evolving company.
This Position Is Ideal For You If You:
- Excel in Communication: Have exceptional English fluency, a neutral or minimal accent, and outstanding listening skills.
- Have a Medical or Clinical Background: Understand medical terminology and have experience in a healthcare setting (nursing, clinical research, patient coordination, etc.).
- Are Highly Organized & Detail-Oriented: Can manage multiple patients, appointments, and follow-ups with precision.
- Thrive in a Fast-Paced, Remote Role: Stay focused, persistent, and adaptable while working independently.
- Are Data-Driven: Track key performance metrics and continuously improve screening efficiency.
- Embrace Flexibility and Innovation: Adapt to a fast-moving, entrepreneurial environment and solve problems creatively in a regulated industry.
- Bonus: Spanish fluency is a plus!
Interested in Joining Us?
If you’re a skilled communicator with a passion for helping patients navigate clinical trials, we’d love to hear from you.
