Job Description
Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results.
Trilogy Federal is looking for a motivated and independent Documentation Specialist with knowledge and experience of documenting processes for an organization going through a re-organization. This role comes with a focus on documenting an organization’s processes, including analyzing business processes, technology, and organizational structure, to ensure adoption and minimize resistance to the new system. Tasks include developing standard operating procedures for a finance organization, while assessing impact and stakeholder readiness to achieve project goals; creating a new leader/employee handbook; and creating process mappings to document approval and communication flows.
We are seeking candidates for a full-time remote position, with potential opportunities for ad hoc onsite work in DC in the future (candidates local to the DC Metro Area strongly preferred).
We are targeting to staff this position in June 2026, but preferably as soon as possible.
Primary Responsibilities:
- Interact day-to-day with an assigned specific leader within the organization
- Advise on how to navigate the re-organization – drawing from experience, advise on what needs to be done, considered, communicated, etc
- Provide technical, functional, and consultant expertise for problem definition, analysis, requirements development and implementation for complex to extremely complex systems or issues.
- Make recommendations and advise on organization-wide process improvements, optimization or maintenance efforts in integrated financial management systems. Specifically: business process improvement, risk management.
- Advise on organization-wide system improvements, optimization or maintenance efforts in integrated complex to extremely complex financial management systems and provide expert advice, research analysis and offers recommendations based off results.
- Support the documentation and maturation of management processes to include regular meetings with business Leaders and development teams and submitting recommendations such as lessons learned and process improvements.
- Support the documentation specialists on the effort with writing SOPs, guidebooks, and process mapping as needed.
Minimum Requirements:
- Master’s degree plus 10 years of experience OR a bachelor’s degree and 12 years of experience
- Knowledge and proven work experience of how to ‘stand up’ a new organization
- Excellent communication skills; written and verbal
- Strong command of MS Office tools
- Team building, organization, and leadership skills
- Strongest ability to effectively communicate and interact with senior level management and clients
- Expert in Microsoft Excel and Microsoft PowerPoint
- Strong attention to detail
- Strong analytical stills
- An outstanding ability to establish priorities and meet deadlines
- Ability to obtain a Public Trust clearance
Preferred Qualifications:
- VA or Federal experience preferred
- PMP desired
- Prosci certification desired
- Degree in accounting preferred
Benefits (including but not limited to):
- Health, dental, and vision plans
- Optional FSA
- Paid parental leave
- Safe Harbor 401(k) with employer contributions 100% vested from day 1
- Paid time off and 11 paid holidays
- No cost group term life/AD&D plan, and optional supplemental coverage
- Pet insurance
- Monthly phone and internet stipend
- Tuition and training reimbursement
$140,000 - $165,000 a year
This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance.
Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
