Job Description
Twist Bioscience is seeking a Field Application Scientist, a consultative field applications scientist with strong experience in the biologics field. In this position, you will play a key role on the Sales team, acting as the main scientific contact for major pharmaceutical, biotech, and related companies. Your primary responsibility will be to help boost Twist’s market presence with key accounts in areas such as antibody production, variant libraries, oligo pools, gene synthesis and biopharmaceutical antibody discovery and optimization.
You will provide pre- and post- sale technical support, develop strategic goals, build and maintain important customer relationships, identify business opportunities, and stay updated on market trends to drive new opportunities. Your efforts will help increase Twist’s value to key customers and maximize revenue for Twist Bioscience. You’ll work closely with the sales team to create strategies aimed at growing existing business and identifying new high-value customers (for example KOLs).
What You’ll Be Doing:
- Training on Twist technology, products and services to enable you to translate Twist capabilities
- Providing expert understanding and strong technical competency when discussing and articulating Twist’s capabilities, product and service offerings with selected pharmaceutical, biotechnology, and other related companies.
- Building and nurturing relationships with stakeholders and customers to better understand their strategic direction and perspectives.
- Prospecting and generating lists of potential customers, collaborators, and partners that will create revenues from antibody production, variant libraries, oligo pool, gene synthesis sales as well as sales of products that are in alpha testing phase.
- Providing application support for pre- and post- sales activities for Twist’s product portfolio including genes, antibodies, custom DNA libraries, and oligo pools to help support the sales team to achieve quota.
- Travelling locally and regionally (50% time) to work in the field with Sales account managers, attending meetings with key customers and participating in trade shows.
- Presenting and pitching Twist capabilities and example case studies at conferences, seminars, trade shows and internal/external meetings
- Identifying, nurturing, and managing collaborations to network and collaborate on leads with the account management sales team.
- Supporting the sales team in technical discussions, presentations, and meetings with selected pharmaceutical, biotechnology, and other related companies.
- Generating and driving a continuous, seamless deal flow when combining SynBio products with Biopharma services into a deal, enabling high-value contracts and clear commercial agreements to be established that fully cover both the services provided by the Twist Biopharma division and the products provided by the Twist Synthetic Biology division.
- Developing strong working relationships with subject matter experts throughout Twist, assigning and coordinate tasks to more qualified co-workers involved in the pursuit of each opportunity.
- Networking with customers and providing feedback to Marketing on customer requirements for new applications or products.
- Following regulatory and ISO 13485 requirements
What You’ll Bring to the Team
- Advanced degree and a minimum of 5 years of experience and success in synthetic biology and development within bio-pharmaceutical /biotech/protein engineering segments.
- Experience developing and cultivating customers and opportunities in the therapeutic, tool or diagnostic industry organization
- Strong technical knowledge of protein engineering and gene synthesis
- In-depth knowledge and experience within the variant library and antibody engineering space
- Experience working in a corporate, global or regional sales and marketing role involving gene mutant library generation and/or antibody discovery and development products/services is preferred
- High attention to detail
- High self-motivation and must have demonstrated ability to work in a collaborative team environment
- Excellent verbal and written communication skills
- Experience of customer support and use of CRM system is a bonus
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.
