Job Description
SeniorProduct Manager
uShip’s Product Management team is seeking a versatile and highly motivated SeniorProduct Manager. As a part of the product management team, you must possess a unique blend of business acumen, user experience and technical skills. You will serve as a product expert, combining industry analysis, extensive market research, end-user feedback and site usage data to manage the overall product lifecycle: setting the strategic vision and product roadmap, defining requirements, collaborating with user experience and development to define, implement, deploy, A/B test, measure, and refine new features to deliver a world-class experience in the shipping industry.
Responsibilities
- Create the roadmap and manage priorities for your product
- Define KPIs and regularly measure progress toward your products’ goals
- Manage the portfolio lifecycle and solutions from strategic planning to end-user adoption
- Work with the product leadership team on strategic alignment
- Work closely with UX designers to research, define, and test next generation experiences that increase the adoption of the products, improve conversion of new customers, and improve customer satisfaction
- Work closely with customer experience and sales to ingest user feedback from the field
- Actively participate in the agile product development process for roadmap implementation, writing product requirements, user stories, and maintaining the product backlog of priorities in close collaboration with design and engineering
- Define analytics and reporting requirements and drive implementation with the data engineering and business intelligence teams
- Design, implement and analyze A/B tests to optimize the user experience and drive key performance metrics
- Meet frequently with users and business stakeholders to develop a deep understanding of their business processes and needs
- Relate policies and complex processes into product capability to support the portfolio vision and roadmap
- Own prioritization decisions by aligning the product roadmap and team key results with company goals, balancing customer impact, business value, and delivery constraints
- Continuously ideate and evaluate new product opportunities, developing clear product briefs and testable hypotheses tied to revenue growth, and lead execution from concept through measurable impact
- Launch new products by collaborating with customer service, product marketing and marketing on go-to-market and lifecycle marketing strategies
- Handle critical, time-sensitive incidents of high impact to the company and perform post-mortem to analyze gaps and identify optimizations to products, policies and processes
- Mentor other product managers on industry best practices and demonstrate leadership throughout the entire uShip organization
Requirements
- 5-7 years of experience in product management at an e-commerce or software company
- Experience working on an e-commerce or B2B marketplace product is strongly preferred
- Experience building a new product from the ground up; research and ideation from conception through launch
- Experience in completing market assessments to define KPIs and product tracking is strongly preferred
- Ability to think strategically and act tactically
- Data-driven decision maker who balances stakeholder inputs and customer insights
- Experience with A/B testing to drive improvement in customer experience and business results
- Experience utilizing web analytics and data analysis to aid business decisions
- Experience with customer centricity and voice of the customer programs
- Ability to collaborate closely with designers and usability researchers to drive product features and enhancements
- Strong communication and presentation abilities
- High level of initiative and commitment to building a premier user experience for our customers
Location: Austin, TX 78701, remote or hybrid optional team environment
Salary: $130-150k base salary ($150-170k estimated total comp)
*We are unable to employ remote workers in New York City, Massachusetts, Montana, Hawaii, Alaska, California, or any location outside the U.S.
*We are unable to consider candidates requiring visa sponsorship or transfer, including OPT and H-1B, now or in the future.
*We are not accepting applications from agencies or independent contractors at this time.
Why uShip?
uShip offers big-company benefits in a small-sized company because we really value and are committed to our people. There are even some extras that will surprise you.
- Remote or hybrid work options
- Monthly Wellness Reimbursements
- Home office Reimbursements
- Company paid meal delivery pass
- 100% Paid Health and Dental available
- 401(k) matching, no vesting
- Stock Options
- Pet Insurance
- Dog-friendly downtown office
Company Overview
uShip is the world’s first and largest shipping marketplace, making it quicker, easier, and more affordable to ship large or bulky items. Consumers and businesses can compare and book bids from hundreds of thousands of customer-reviewed transportation service providers, ranging from independent owner-operators to the largest freight carriers and brokers. From cars to cranes and furniture to freight, our straightforward and transparent platform helps people, businesses, e-commerce sellers, and multinational logistics companies ship with greater speed and efficiency. Customers save money and service providers make money using their empty cargo space – everyone wins!
We welcome diversity in all its forms, and believe we’re better collaborators, strategizers, and thinkers because of it. uShip is an equal opportunity employer. We are inspired to find candidates who embody our Core Values. uShip prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, age, parental status, national origin, disability, or veteran status. We celebrate our differences and are committed to creating an inclusive environment for all employees.
