Job Description
Company Description
Hi! We’re UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!
We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.
Got your attention? Read on…
We’re People helping People.. It’s all about you..
We’re looking for an aspiring Associate Product Manager to who is ready to build foundational product management skills to join our Cashback Card team. You’ll support the entire software development lifecycle—from early discovery and definition to Go-To-Market planning and post-release support, while taking ownership of individual features.
Job Description
We get it done together…
You will join the Technology & Product team, specifically focusing on our unique Cashback Card product. This product helps customers save on everyday shopping to lower their monthly bills, currently earning users over £12 million in cashback annually. You will work closely with a senior product manager, developers, and stakeholders to deliver features that reinforce our brand promise of simplicity and a fantastic user experience and increase take up for the Cashback Card product.
We’re all about impact..
As an Associate Product Manager, you are responsible for the tactical execution and delivery of individual features within monthly horizons. You will help significantly increase our active cashback card user base by:
- Driving Impact & Outcomes: Supporting tactical execution and tracking metrics for adoption while building a deep understanding of the product lifecycle—from acquisition and onboarding to in-life usage and referral.
- Defining the Journey: Creating detailed user stories and acceptance criteria, leveraging data fluency and UX research to improve customer engagement and ensure technical quality.
- Iterative Delivery: Facilitating team ceremonies and tracking status, helping to scale back-office operations through an experimental approach and making efficient, reversible decisions.
- Operational Excellence: Proactively managing stakeholders and internal communication, providing clear documentation and regular updates to align tactical work with the broader product strategy.
- Customer & Market Insight: Gathering customer feedback and market data to build expertise in the payments landscape, participating in user interviews to ensure every change reinforces our brand promise.
- Key Strategic Projects: Conducting research to engage inactive customers through activation tests, re-evaluating the customer proposition, and ensuring features are robust and in line with regulatory requirements.
Qualifications
We need someone who is proactive, analytical, and eager to learn, with the drive to track metrics and maintain team momentum. To be successful in this role, you will need:
- Experience in product support, business analysis, or a commercial role
- The ability to analyse complex data sets and extract meaningful insights.
- A basic understanding of Product Management methodology and Scrum.
- Knowledge of commercial concepts like costs, revenues, and customer metrics.
- A customer-centric mindset and curiosity regarding user feedback.
- Experience or knowledge of regulated financial products is highly beneficial.
Additional Information
So why pick UW?
We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:
- Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation.
- Performance bonus: An annual discretionary bonus ranging from 15-40%.
- Flexible working
- Work-life balance: We offer an optional four-day working week (90% pay for 90% impact).
- Work from anywhere: You can work abroad for up to three weeks, twice every tax year.
- Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year.
- UW discounts: Save on our services and get a free Cashback Card.
- Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary).
- Family first: Policies designed to help you and your family thrive.
- Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership.
- Sabbaticals: An eight-week paid sabbatical after four years of service.
- Growth: A dedicated learning and development budget and bi-annual promotion cycles.
- Inclusion: Join belonging groups that help shape our culture.
- Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.
Apply here!
You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!
Claire Fennell will be your point of contact throughout the recruitment process.
Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
