Job Description
Company Description
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia’s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
Job Description
Job Summary
This role is responsible for managing all aspects of the billing cycle, ensuring accurate and timely invoice processing, and maintaining strong customer relationships through efficient resolution of billing inquiries.
Key Characteristics
Strong customer service mentality
Attention to detail and effective organizational skills
Ability to manage and track multiple activities
Ability to learn and apply policies and procedures to daily work
Effective communication skills
Professional interaction and collaboration with internal and external customers
Duties & Responsibilities
Process and generate accurate customer invoices in a timely manner
Investigate and resolve customer invoice issues to facilitate cash collection
Maintain billing systems and customer accounts
Review and verify billing information against various customer contracts and translate the billing strategy into SAP
Reconcile billing records and reports
Coordinate with sales and accounting teams to ensure billing accuracy
Maintain organized billing documentation and records
Assist in month-end closing procedures
Develop and enhance reporting around POs, customer invoicing summaries, and more to better communicate our financial performance with account managers and finance teams
Maintain PO table within SAP and for individual customers proactively to ensure timely entitlement capture
Improve invoicing processes to simplify current procedures as well as maintain current procedures.
Other projects as assigned
Qualifications
Knowledge, Skills & Abilities
Problem-solving ability
Ability to work under pressure in a fast-paced environment
Strong analytical, organization, and time management skills
Strong verbal and written communication skills
Strategic thinker and results oriented
Team player
Education & Experience
Required:
2 years of experience in billing, invoicing, accounts receivable or related field
2 years Customer Service experience
2 years SAP experience or equivalent
Proficiency in spreadsheets such as Microsoft Excel or Google Sheets
Experience with electronic billing systems
Preferred:
Bachelor’s degree in Accounting or Finance
Knowledge of accounting principles and practices
Experience in high-volume billing environment
Working Conditions
Hybrid with 3 days / week in the office with Wednesdays mandatory if located in Norfolk, VA
Rare travel possible
Additional Information
We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.
- Medical, Dental, & Vision Insurance Starting Day 1!
- Life Insurance
- Paid Time Off
- Paid Holidays
- Parental Leave
- 401(k) Plan - 3% default contribution plus matching!
- Flexible Spending & Health Saving Accounts
- AD&D Insurance
- Disability Insurance
- Tuition Reimbursement
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****
Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
