Job Description
SUMMARY:
We’re looking for a Mid-Level Business Analyst to join our team in Portugal, working on impactful projects within the financial services / insurance space.
This is a great opportunity for someone who is confident in working across the full delivery lifecycle, enjoys interacting with stakeholders, and can navigate both Agile and Waterfall environments. You’ll be part of a collaborative team delivering high-quality solutions in complex, regulated environments.
WHAT WILL YOU BE DOING:
You will be joining our engineering team and will be a valued member working closely in a collaborative, autonomous, cross-functional team. You will help with the following:
- Work closely with stakeholders to understand business needs and translate them into clear requirements
- Facilitate workshops and discussions to define scope, processes, and solutions
- Elicit, document, and prioritise business and functional requirements
- Create and maintain process documentation (e.g. BPMN, flows, user journeys)
- Support delivery teams with backlog refinement, estimation, and clarification
- Analyse data to identify trends, issues, and opportunities for improvement
- Act as the bridge between business and technical teams
- Contribute across the full delivery lifecycle — from discovery to release and support
- Work across both Agile and Waterfall projects, adapting to different delivery models
- Support change management, user training, and adoption where needed
WHAT WE ARE LOOKING FOR:
- Proven experience as a Business Analyst in a tech or consultancy environment
- Experience within financial services or insurance (essential)
- Strong understanding of business analysis practices (e.g. BPMN, MoSCoW, process mapping)
- Experience working in both Agile and Waterfall environments
- Excellent stakeholder management and communication skills
- Ability to translate technical concepts into business-friendly language
- Strong analytical and problem-solving mindset.
- Comfortable working on multiple projects or streams simultaneously
- Fluent in English
AWESOME BUT NOT REQUIRED:
- Experience in pensions or highly regulated environments
- Certifications such as BCS, IIBA, CBAP or PMI-PBA
- Experience with tools like Jira, Confluence, Visio, SQL, Tableau
- Background in consultancy or client-facing roles
WHAT’S IN IT FOR YOU?
- Permanent employment
- Be part of our collegial environment where responsibility and authority are shared equally amongst colleagues, and help create our company culture
- A culture in which we don’t criticise failure but ensure we learn from our mistakes
- An Agile environment where your ideas are welcome
- The possibility to grow and experience different projects
- Fully remote
- Ongoing Training & Mentoring
- The possibility of travelling
- ATTENTION! THIS POSITION IS FOR PORTUGAL-BASED ONLY
