Program Manager - ERP Implementation (FTC 12 Months)

Job Description

Company Description

• Location:  25 York Street, Toronto, Canada
• Employment Type: Fixed-term contract, approximately 12 months
• Vacancy: This posting is for an existing open role at WildBrain’s Toronto office.
• Hybrid work: Employees work in a hybrid model balancing collaboration in our office and remote work.

Find a job that lets your imagination run wild!

WildBrain is made up of a team of innovators and creators who bring industry-leading kids’ content and brands to families globally. We inspire imagination, put creativity first and believe in the power of storytelling. We are constantly connecting the powers of our global team, making WildBrain a collaborative, openminded and passionate environment to work in.  To work at WildBrain means you get to create stories that lets imaginations run wild. Join our team today and make us part of your story!

About the project

WildBrain is embarking on a multi-year, multi-wave enterprise implementation of Microsoft Dynamics 365 Business Central, replacing a legacy on-premises ERP environment as the financial system of record across the Group.

About the Role

We are looking for a Program Manager to lead and coordinate the Business Central implementation across WildBrain Business Units. Reporting to the VP, Technology Solutions and working closely with the Director of Finance Transformation, you will be the day-to-day counterpart to WildBrain’s systems implementation partner - holding the partner accountable to scope, schedule, quality, and cost commitments. You will also manage WildBrain-side resource assignment and budgeting, manage and coordinate closely with internal project teams including Finance, Legal, Data, Network and Product through all phases of the project.

This is a hands-on program management role. You will take part and oversee all aspects of ERP program management including; planning, forecasting, budgeting, resourcing, scheduling, meeting facilitation, risk analysis, reporting and steering committee updates.

Job Description

• Be the client-side accountable program owner for the Business Central implementation
• Hold the Systems Integrator accountable to the scope, schedule, quality, and cost commitments made in their proposal, while managing scope, changes requests and any disputes.
• Own the integrated program plan and schedule, including vendor and internal commitments.
• Run program governance, including status reports (budget and progress), regular Steering Committee meetings, design sessions to ensure decisions get made, documented, and locked
• Orchestrate WildBrain-side resources contributing to the ERP program - including Business Central Functional Leads/Finance SMEs across regions, Network, Integration, Product, Data, Legal, Product as needed throughout the project
• Drive phase-based delivery — plan, execute, and close each phase, while managing known program constraints: Q4 close and year-end audit blackout, Television wind-down, Peanuts divestiture, and statutory timing in jurisdictions where entities operate.
• Drive the data migration project workstream — sequencing of cleansing, mock cutovers, reconciliation gates, and finance / audit sign-off, against the agreed historical migration scope.
• Steward design authority discipline — ensure functional design decisions get made on time, get documented, and do not drift; ensure Systems Integrator recommendations are evaluated against business needs rather than rubber-stamped.
• With project teams, define change management activities and engage IT, Communications, Talent as required. User adoption is recognized as the single highest risk to the program, and the Program Manager must act as a forcing function on stakeholder engagement, training readiness, and adoption gate sign-offs.
• Coordinate with parallel program workstream dependencies, including IT updates, systems integrations, BigQuery downstream pipelines, and AI / Copilot initiatives.
• Drive hypercare planning and exit per phase; lead the transition from hypercare into the three-year managed services arrangement.
• Manage knowledge transfer from the Systems Integrator into WildBrain’s steady-state operating team, by including operations team members throughout the project, ensuring documentation is provided by Systems Implementation Partner and handovers/support agreements defined.

Qualifications

• Strong project or program management experience leading enterprise ERP implementations or complex technology-enabled transformation programs.
• Demonstrable, hands-on experience as the client-side program or project lead on at least one enterprise ERP implementation of multi legal entity and multi-currency scale, multi-jurisdiction complexity. Microsoft Dynamics 365 Business Central is preferred; comparable experience on D365 Finance & Operations, NetSuite, SAP S/4HANA, or Oracle Cloud Financials at similar scale will be considered.
• Proven track record of multi-phase rollout delivery in production, including cutover and hypercare.
• Strong Systems Integrator and vendor management — comfortable holding implementation partners accountable on scope, schedule, quality, and cost; comfortable saying no when needed.
• Strong finance domain literacy — conversant in General Ledger, AP, AR, intercompany, consolidation, multi-currency mechanics, and procure-to-pay. You do not need to be an accountant, but finance leadership should find you credible in their meetings.
• Strong data migration project oversight — historical depth decisions, cleansing strategy, mock cutover discipline, reconciliation, and finance / audit sign-off.
• Comfortable operating in a landscape with multiple parallel workstreams and project teams across Finance, Network, IT, integration, data warehouse, planning tools, and AI enablement.
• Strong executive communication — credible in front of a CFO, a Steering Committee, and an Systems Integrator’s leadership team.
• Strong written discipline — your status notes are concise, evidence-based, and actionable; your RAID is current; your decisions are documented.
• PMP, PRINCE2, MSP, or equivalent project management certification.
• Comfortable operating in a contract role inside a long-duration program with clear delivery milestones.

Nice to haves

• Direct Microsoft Dynamics 365 Business Central project management experience (versus adjacent cloud ERP platforms).
• Media, entertainment, content licensing, royalties, or IP-driven industry background.
• Experience with Binary Stream Multi-Entity Management or comparable multi-entity ISVs alongside Business Central.
• Experience operating in an integrated landscape.
• IFRS-aligned consolidation reporting experience.
• Experience managing the transition from hypercare into a multi-year managed services arrangement, including SLA framework and steady-state operating model handover.

Additional Information

What We Offer

Working at WildBrain is more than a job — it’s the opportunity to join forces with extraordinary, insightful and imaginative people who will recognize your talents and encourage your professional growth and development in a work environment that promotes creativity and individuality.

Total Rewards

At WildBrain, we strive for equitable and consistent pay practices within a robust total rewards framework. Compensation may vary within the same role based on experience, performance, specialized expertise, and overall impact.

Compensation:  $130,000 - 150,000 CAD. Base salary is part of a comprehensive total rewards package that includes:

• Paid time off
• Retirement savings with company matching
• Comprehensive health and dental coverage, with shared premium costs from day one.
• Employee Assistance Program (EAP)
• Hybrid work model

Our Hiring Process

• Initial virtual screening with our Talent Acquisition team
• Interview with the hiring manager (virtual or in person, TBD)
• Interview with 2–3 key business partners (virtual or in person, TBD)
• Role-specific assessment, where applicable

AI in Our Hiring Process

We use artificial intelligence (AI) to support and enhance the recruitment experience—for example, by organizing applications or surfacing relevant qualifications. AI is never used to make hiring decisions. All decisions are made by our hiring managers and recruitment professionals. AI tools used in our recruitment process are subject to rigorous privacy, security, and risk assessments and are applied in alignment with WildBrain’s Inclusive Hiring framework. We believe technology should enhance human judgment, not replace it.

Our Commitment

Diversity, Equity, and Inclusion are in our DNA. As a global leader in kids and family entertainment, we strive to reflect and honour the diversity of our audiences around the world. We believe that creating diverse and inclusive content & brands begins with fostering a culture of belonging at WildBrain. To us, a culture of belonging is one where we celebrate and welcome the diversity of all employees, stakeholders, and external partners and strive to create an environment where every individual feels valued, respected, and brings their authentic self to work.

We demonstrate our commitment to this by striving to provide a supportive work environment and a corporate culture that welcomes and encourages equal opportunities for all employees. We recognize that people bring experience and talent that goes beyond the technical skills and requirements of a job. If you possess similar experience that is close to what we’ve listed here, we encourage you to please still consider applying. We strongly believe that diverse experience, transferable skills, and passion are key! WildBrain accommodates people with disabilities throughout the recruitment and selection process. Applicants are encouraged to make their needs known in advance if accommodation is required.

About WildBrain

At WildBrain, we build and grow beloved family brands through exceptional entertainment experiences. Home to franchises such as Strawberry Shortcake, Teletubbies, Yo Gabba Gabba!, Inspector Gadget and Degrassi, we are a global leader in franchise management—bringing stories to life through content production, audience reach and consumer products. Our award-winning studio has partnered with top global platforms such as Apple TV, Netflix and the BBC, producing acclaimed series such as The Snoopy Show, Strawberry Shortcake: Berry in the Big City, Teletubbies (2015), Yo Gabba GabbaLand! and Finding Her Edge. The WildBrain Network, offering more than 1,000 channels across YouTube, FAST and AVOD, delivers premium-quality content to today’s kids and families wherever they’re watching—connecting advertisers to audiences at scale through brand-safe media solutions. WildBrain CPLG, our global licensing and consumer products arm, represents our own and partner brands across major territories worldwide. Headquartered in Toronto, WildBrain trades on the Toronto Stock Exchange (TSX: WILD). Visit us at wildbrain.com.

Attention: We have been made aware of individuals and recruitment agencies falsely claiming to represent WildBrain and offering employment opportunities on our behalf.

All legitimate opportunities are managed through our internal Talent Acquisition team and verified partners, and are posted on our official careers page and LinkedIn. If you are unsure about the legitimacy of any outreach, please verify by contacting us directly.