Job description
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Our vision: A world where everyone is free to focus on their most purposeful work, together.
About the Role
As a Sales Manager at Wrike, you will lead a high-performing sales team based in Melbourne and Manila. You will drive acquisition, adoption, growth, and long-term value for our existing Enterprise, Commercial and SMB clients across Australia, New Zealand, and other APAC countries, excluding Japan. You’ll partner closely with cross-functional teams (Pre-Sales, Sales, Customer Success, Marketing, Product) to align strategic account activities with Wrike’s vision, particularly as we help customers transform meetings, workshops, and collaborative work.
If you are energized by leading high-performing sales teams, excel at driving revenue growth through strategic account management, and are hands-on in engaging top enterprise clients, this role is for you. You’ll thrive in our dynamic environment by coaching and developing sales talent, owning ambitious targets for net revenue retention and expansion, collaborating across global and APAC markets, and implementing innovative sales and operational strategies. Your ability to navigate complex client relationships, deliver business transformation, and drive Wrike’s market expansion throughout Australia, New Zealand, and other APAC countries will be key to your success.
Your Impact:
Team Leadership & People Management:
- Recruit, coach, develop, and inspire a team of 4+ Account Managers, 1 BDR
- Drive a high-performance, inclusive, and accountable team culture
- Oversee performance evaluations, coaching, disciplinary actions, and career development
Revenue Growth & Retention:
- Own and exceed net revenue retention (NRR), expansion ARR, and gross retention targets
- Guide the team in robust account planning, driving renewals and identifying/closing expansion opportunities
- Support hands-on, client-facing engagement for top accounts, including co-leading C-level negotiations and QBRs/EBRs
Strategic & Operational Excellence:
- Drive regional sales strategy (75-85% focus on ANZ; growing presence in other APAC countries)
- Forecast renewals and expansions, leveraging CRM (preferably Salesforce) and health metrics
- Proactively segment and prioritize accounts, rapidly identifying and mitigating churn risk
Cross-Functional Execution:
- Collaborate with Marketing to drive adoption and upsell, join Product at industry events to share customer feedback, and work with Customer Success to ensure smooth territory handoffs.
- Collaborate with Manila-based and local teams for operational scalability across multiple APAC markets. Oversee teams in Manila as well as potentially other APAC countries.
- Travel 20-30% to major ANZ cities (Melbourne, Sydney, Brisbane) and emerging APAC markets to engage clients and coach the team
Process & Enablement:
- Evangelize value-based selling and customer-centric best practices
- Build and nurture customer advocacy programs (references, case studies, user communities)
Thought Leadership & Transformation:
- Champion Wrike solutions for workflow management and cross-team collaboration
- Participate in shaping Wrike’s go-to-market and regional growth strategy
Your Qualifications:
- Native equivalent Fluency in English is required; proficiency in Chinese is a plus
- 6+ years of B2B SaaS account management; 2+ years managing AE/AM teams
- Hands-on leadership style: direct client engagement, manage by example
- Experience leading account management in global software/cybersecurity companies ($100M+ revenue, multiple regions)
- Proven results in long-cycle, enterprise sales (3–9 months), team quota delivery, and C-level engagement
- Ability to drive adoption, quantify/communicate ROI, run QBRs/EBRs, and deliver customer transformation
- Mastery of CRM (Salesforce preferred), territory/account planning, and sales methodologies (e.g., MEDDICC, Challenger, SPICED)
- Advanced executive communication and negotiation skills
- Track record developing sales talent and building high-performance, inclusive teams
- Flexibility for APAC time zone collaboration and weekly evening calls with global stakeholders
Standout Qualities:
- Leading account manager for a collaboration/productivity SaaS platform
- Deep knowledge of the APAC enterprise landscape
- Multilingual ability and experience operating in multicultural/global teams
- Strength in ROI/business case modeling and C-level consultative selling
- Experience with strategic territory expansion and marketing-driven growth campaigns
Why Join Wrike?
- Life Insurance
- EAP
- Health Insurance
- Income Protection / Salary Continuation Insurance
- Parental Leave
- Volunteer Days
- Workers Compensation
- Commuter Allowance
- Superannuation
Your recruitment buddy will be Tripti Sachan, Senior Recruiter.
#LI-TS1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona
💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable: We’re friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.
