Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Production Order Administrator to strengthen our Operations Team.
The ultimate goal of this role is to ensure smooth execution of production orders through our manufacturing partner network and to resolve any unexpected issues that arise during the production process (see company business model description for more details).
Responsibilities
Supervise production order processing and maintain documentation in internal CRM and ERP systems
Select suitable contractors from the manufacturing partners database
Support the manufacturing process: control timelines, dispatch, delivery organization, and product quality checks
Track payments and communicate with customers
Resolve issues and non-standard cases arising during order processing with customers and manufacturers
Achieve results despite operational challenges
Requirements
English proficiency at minimum B2 level
Fluency (C1 level) in at least one of the following languages:
Italian, Spanish, French, German, or Portuguese
At least 1 year of relevant experience in procurement, logistics, or order management
Experience with engineering orders and transactional IT systems (sales, production, logistics automation) is a strong advantage
Ability to resolve non-standard and complex operational issues
Willingness to work paid overtime and availability for urgent matters outside business hours when required
Motivation to work in a fast-growing business environment
Willingness to structure work processes and participate in process automation initiatives
Working Conditions
Full-time remote position
Fixed salary based on career level
Annual bonus
Paid overtime available
Corporate laptop
Free corporate English language courses
Why Join Us
Team spirit & friendly atmosphere: an open, supportive, and trust-based environment where initiative is welcomed
Development opportunities: as a fast-growing company, every new task is an exciting challenge
We care: ongoing free well-being activities and global charity initiatives
Flexibility: agile processes that allow us to adapt quickly and remain effective in changing conditions
Structured onboarding: a comprehensive onboarding program covering processes, technology, and systems
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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