Zaelab

We help global B2B organizations design, build, and manage digital commerce solutions. We focus on improving customer experiences by connecting sales, service, and operations, often using AI-driven workflows.

Our services include competitive site benchmarking, customer experience design, feature prioritization, solutions architecture, platform delivery, IoT, security & compliance, continuous innovation, managed services, technology upgrades, and platform migrations. We specialize in B2B ecommerce, product visualization, and immersive commerce. We work with platforms like Salesforce, ServiceNow (using Logik.ai), Logik.ai (for CPQ), Shopify (including our Portul app for B2B self-service), BigCommerce, and other modern, API-first, headless platforms. We also support Angular-based front-end applications.

We serve manufacturers and distributors worldwide. Our clients include ABB, Titleist, Milwaukee Tools, GE, and Simpson Strong-Tie. Founded in 2010, we’ve launched many digital commerce experiences. We also offer a free benchmark service for B2B businesses.

Our CEO, Evan Klein, founded Zaelab in 2010. He wanted to help B2B organizations bring digital solutions to market more efficiently and continuously innovate.

Our core values are:

• Work in the Gray, Deliver in Full Color
• Act with Speed and Urgency
• Challenge Convention
• Own It. All Of It.
• Stand Out By Design

We are a global team of 201-500 employees, working fully remote and distributed. We aim for an inclusive, friendly, and collaborative environment, working across all our teams, including offshore development. We promote a “0% Bureaucracy Culture,” focusing on what needs to be done rather than on job titles.

Our leadership team includes CEO & Founder Evan Klein, Chief Financial Officer Jason Dolgoff, Chief Operating Officer Adam Menzies, Chief Commercial Officer Alex Bell, VP, Sales & Alliances Mark White, VP, People & Operations Tara Shelley, and SVP, Client Experience Frank Cristiano. We support professional development with training, education, and mentorship for junior engineers. We’ve seen strong growth, and we align employee and management interests through performance-based bonuses.

We offer paid time off, including unlimited vacation/PTO. Our full health benefits cover medical, disability, dental, and vision. For financial planning, US employees have a 401k fixed percentage plan, while Canada-based employees get RRSP, Group RRSP, and matching plans.

We support a remote work environment with flexible hours and offer paid parental leave. Other benefits include ongoing training and development, employee discounts, and group life, accidental death & dismemberment (AD&D), and critical illness insurance.