Job description
Account Director
The opportunity:
FINN Partners’ Integrated Marketing practice is searching for an Account Director to join our quickly growing team and help us in our never-ending mission to provide our clients with the award-winning, globally recognized experience we’re known for delivering.
At FINN, you will have the unique opportunity to collaborate with various teams encompassing a full-service marketing communications agency. This collaborative environment is designed to provide comprehensive support for your account management responsibilities. Specifically, you will oversee pivotal corporate client accounts, gaining exposure to a diverse spectrum of challenges and opportunities.
Who are we looking for:
- A Strategic Visionary: You are focused on strategy, building client relationships, and growing revenue, with a close strategic eye on both the macro and micro view of our work.
- A Relationship Builder: You serve as the primary consultant to the client, directing the internal team on all aspects related to the client relationship, while also acting as a resource and support for other junior team members to cultivate their growth.
- A Master Communicator: You ensure a seamless exchange of information, understanding, and collaboration between our clients and the organization.
- An Organized Leader: You can set a vision for how the account should run successfully and proactively develop and deploy the processes, resources, and tools needed to reach a successful outcome.
- A Business & Marketing Guide: You understand complex business and marketing challenges and can guide the client through these challenges to help them set and achieve their marketing objectives.
- A Flexible Team Player: There’s no task you can’t jump in to help complete, no project too big or small to support any of our teams, and you thrive in an environment where each day can go in any direction.
What you’ll be a part of:
- An established, growing agency with a team that works hard, plays nice and strives to create work that makes a positive impact on the world around us.
- A team of talented experts in their craft, eager to support each other and our clients.
- Leadership that cares about your success and career.
- A culture that values diversity and work-life balance.
- An agency that is focused on the goal of achieving creative excellence.
Where will you work?
Wherever you are. And in the office on Tuesdays and Thursdays…if you want.
We’re a remote workplace (with optional in-office days). We have offices in Boston, Nashville, New York, Vancouver, WA, Washington, DC and London.
Responsibilities:
- Develop long-term account success and financial growth
- Build a consultative relationship with the client as their main advisor
- Oversee day-to-day details of ongoing projects and ensure quality control of creative work
- Manage client expectations to budgets, schedules, and project scope
- Capture and articulate client briefs, challenges, and opportunities – with a strong ability to join the dots and articulate the challenges in a broader context.
- Provide strategic direction and guidance to agency teams in developing and executing strategic campaigns
- Ensure ongoing alignment with strategy
- Participate in meetings with all functional areas, from creative to PR
- Navigate and adapt to different work styles
- Cultivate positive client relationships and pursue opportunities to grow existing business; take opportunities to visit clients in person as feasible
- Develop strong relationships with Integrated Marketing and PR Colleagues to identify growth and cross-sell opportunities
- Lead client planning
- Manage financial performance, forecasting, and profitability
- Use data and metrics to guide optimizations and identify growth areas
- Anticipate and resolve project problems for client satisfaction
- Lead and support new business proposals and pitches
- Explore opportunities within Integrated Marketing to grow your skills and learn all-new ones (UX, CRM, Marketing, SEO, Paid Media, Social Media, Account Management and Client Relations, Video Production, Design, etc.)
- Lead, manage, mentor, and grow direct reports
Additional Opportunities:
- Incubate and pitch your own passion projects and ideas with management support
- Lead initiatives to contribute to the growth and optimization of the practice
- Contribute to team, practice, and agency culture to help create the workplace you will love to work in
- Attend conferences, classes, and events with practice area financial support and investment
What you’ll get:
- More days off than you’ll know what to do with (Holidays, Summer Fridays, annual vacation days, personal days, sick days, week off between Christmas and New Year’s Day, etc.)
- 401K with discretionary corporate matching contributions
- Excellent health, dental, vision, and life insurance
- Discretionary annual bonus based on agency performance
- Work-from-home policy
- Generous paid parental leave
- Annual wellness benefit
- Transit benefits
Qualifications:
- A bachelor’s degree
- At least 8 years of relevant professional experience, including 3-5 years in a creative/digital agency in an account leadership role working on multiple large accounts
- Located in the Central or Eastern time zone, ideally based in Nashville, TN.
- Ideally, experience in B2B marketing, quick-service restaurant and consumer product goods
- A deep understanding of marketing and an omni-channel approach to strategy development and execution
- At least 8 years of experience managing teams and dotted-line reports
- A deep understanding of all Integrated Marketing product and service offerings, with the ability to oversee team strategy and execution
- Empathy and a player-coach mentality in supporting internal teams and junior staff members
- Excellent public speaking skills
- The ability to stay calm under pressure, think creatively, and act diplomatically while maintaining excellent communication, management, organizational, and interpersonal skills
- Solutions-oriented problem-solving and strategic thinking skills
- A team player mentality with the ability to manage junior staff members directly and indirectly
- The ability to thrive while managing multiple complex projects
Anticipated Salary: 120,000-160,000
Commensurate with experience and depending upon the workplace.
How to Apply:
To apply, please upload your resume, cover letter, and your desired salary in $USD.
While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest.
About FINN Partners:
FINN Partners is a great place to work, but don’t take our word for it. We’ve been voted “#1 Best Agency to Work For” in the Extra-Large Agency Category by PR Week. Plus, FINN has ranked in the top five nearly every year since our founding a decade ago.
Our intrepid crew shares an entrepreneurial spirit that attracts talent from agencies large and small. Interestingly, we often welcome former colleagues back to the fold after they’ve confirmed the grass is not greener elsewhere, or they return as clients when they want to work with the best. All choose FINN because of our cause-minded approach, collaborative culture, commitment to excellence, ethical leadership and exciting roster of clients. Our people are deeply loyal to FINN because the FINN team is deeply loyal to each other. FINN is committed to representing a different breed of agency.
Will you join us?
#LI-TS1 #LI-REMOTE
