Job description
About Us
Smith.ai builds AI voice agents that redefine how SMBs handle phone calls — allowing businesses to book appointments, take payments, and manage complex call flows without missing a beat. We serve a wide range of businesses, from law firms to home contractors and many other service-based companies, leveraging the latest in LLMs, speech-to-text, and text-to-speech to deliver human-like conversation at scale. With over 3,500 SMBs already trusting Smith.ai (and staying with us thanks to world-class retention), we’re driving the next wave of AI innovation where it matters most: real-world customer interactions.
About the Role
The Account Executive is responsible for identifying opportunities and building relationships with prospects and clients within a defined territory. This position is critical to Smith.ai’s mission of helping small and medium businesses succeed, and offers a highly rewarding opportunity for candidates with successful B2B sales experience, consultative sales skills, and a desire to make an immediate impact in a high-growth tech company.
This position is fully remote and can be based anywhere in the United States. Strong preference for Pacific and Mountain time zones.
What You’ll Get to Do
- Through a consultative sales approach, identify buyer motivations and position the value of Smith.ai’s technology and services to small and medium-sized businesses
- Effectively and continually develop and manage a sales pipeline to achieve targets
- Map client organizations and build relationships with multiple contacts
- Research and identify opportunities in new verticals; collaborate with our marketing team and various leaders to help define go-to-market strategy and messaging
- Articulate Smith.ai’s value proposition and product differentiation to prospects
- Manage a strategic sales process by cultivating relationships with multiple decision-makers and managing internal partnerships
- Meet or exceed monthly, quarterly and annual sales targets
- Collaborate and leverage Smith.ai subject matter experts to drive value to your prospects and clients
- Effectively communicate with prospects and customers through multiple channels including email, phone, and Zoom
- Continuously gain product knowledge and contribute to Smith.ai’s ongoing improvements of products, operations, and teams
What You’ll Bring
- You’re SMART - a quick learner, you’re curious and you have business savvy
- You’re WIRED FOR GREATNESS - you’d do anything to make something of yourself and your team
- You ACT WITH URGENCY - you are relentless, you move fast and get things done now
- You’re HIGHLY COLLABORATIVE - you bring no ego and you win together
- 3-5 years successful B2B technology sales to small business. Legal or Home Services preferred
- Previous experience in growth stage startups ($20M-$100M) preferred
- Experience closing deals in the $3K-$25K MRR range
- Prior usage of MEDDICC and relevant sales methodologies
Life at Smith.ai
Here at Smith.ai, we’re laser focused on our mission of helping small and medium businesses succeed. We strive to test, learn and improve, while continuously developing our solutions, our operations, and our team members. We’re a fast-growing and dynamic startup, with 500+ team members globally, that values collaboration and innovative thinking.
We are an equal opportunity employer and believe diversity makes teams better and that discrimination based on race, gender, or anything else is self-defeating.
This is a full-time position with a base salary that ranges between $65,000 - $75,000 per year. In addition to salary and commission (uncapped), you are eligible for equity and a competitive benefits package that includes medical, dental, vision, life insurance, 401k, and unlimited FTO.
