Job description
Smith.ai builds AI voice agents that redefine how SMBs handle phone calls — allowing businesses to book appointments, take payments, and manage complex call flows without missing a beat. We serve a wide range of businesses, from law firms to home contractors and many other service-based companies, leveraging the latest in LLMs, speech-to-text, and text-to-speech to deliver human-like conversation at scale. With over 3,500 SMBs already trusting Smith.ai (and staying with us thanks to world-class retention), we’re driving the next wave of AI innovation where it matters most: real-world customer interactions.
About the Role
We’re hiring a proactive and personable Business Development Representative (BDR) to join our Sales team. This role is ideal for someone looking to start or grow their career in tech sales, with a strong focus on reengaging previously interested leads, identifying rekindled opportunities, and helping convert dormant conversations into active prospects.
You’ll play a critical role in supporting our Account Executives and accelerating revenue growth by bringing qualified leads back into the conversation through effective, personalized outreach.
What You’ll Get to Do
- Reengage past prospects and previously qualified leads via email and phone, with a focus on rekindling interest in Smith.ai’s AI solutions.
- Deliver clear, concise messaging that highlights Smith.ai’s value proposition tailored to each business’s needs.
- Accurately log outreach activity and key insights using our internal CRM and communication tools.
- Coordinate with Account Executives to ensure a smooth handoff of requalified leads and scheduled appointments.
- Collaborate with Sales and Marketing teams to share trends and feedback from your conversations.
- Maintain a consistent cadence of outbound reengagement to meet weekly and monthly activity targets.
What You’ll Bring
- You’re SMART - a quick learner, you’re curious and you have business savvy
- You’re WIRED FOR GREATNESS - you’d do anything to make something of yourself and your team
- You ACT WITH URGENCY - you are relentless, you move fast and get things done now
- You’re HIGHLY COLLABORATIVE - you bring no ego and you win together
- A strong interest in B2B sales, client engagement, or lead development.
- Excellent written and verbal communication skills.
- Comfort working with internal CRM systems and email tools such as Salesforce and Outreach.io (training provided).
- A positive, self-starting attitude with strong attention to detail.
- Curiosity to learn about Smith.ai’s technology and how it supports SMBs.
- Ability to manage time effectively in a fast-paced remote environment.
Why You’ll Love Working Here
Fully remote team—you can work from anywhere in the U.S.
Competitive compensation - $40–50K depending on experience and an uncapped variable commission, plus equity.
Robust benefits package including medical, dental, vision, 401(k), life insurance, and unlimited FTO.
Work with passionate, kind, and driven teammates across the globe.
A mission that matters: Helping small businesses succeed in an AI-powered world.
We’re committed to building a team that reflects the world we live in. We welcome applicants from all backgrounds and walks of life. Discrimination has no place here.
