Job description
7shifts is an all-in-one team management software platform designed for the restaurant industry. We’re used by 1 in 10 restaurant workers and over 50,000 restaurants across North America. Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together.
As an Account Executive, New Business at 7shifts, you’ll play a key role in driving MRR growth by engaging inbound prospects and converting them into loyal customers. Leveraging best-in-class tools and a deep understanding of customer needs, you’ll lead compelling product demos, communicate the value of our platform, and close deals that fuel our continued expansion. Reporting to the Senior Manager, SMB Sales, you’ll be a vital contributor to our mission of simplifying team management and improving performance for restaurants.
We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply.
What you’ll do:
- Qualify inbound leads and conduct tailored discovery calls and product demos with restaurant owners and operators
- Position the value of 7shifts’ scheduling, team management, payroll, and tip pooling solutions by aligning with each prospect’s unique pain points
- Maintain accurate pipeline visibility through reliable forecasting and strong CRM hygiene
Consistently meet and exceed monthly and quarterly revenue targets across key metrics, including MRR growth, payroll location sales, and demo-to-close conversion rates
- Partner cross-functionally with leadership, marketing, partnerships, and SDR teams to improve lead quality and funnel performance
- Share insights and feedback from prospect conversations to help inform product and operational improvements
What you bring:
- Experience in a high-velocity sales environment, selling to SMB customers through inbound and/or outbound channels
- Proven track record of managing the full sales cycle from discovery to close
- Excellent communication and active listening skills, particularly over phone and Zoom
- Proficient in Salesforce (or similar) with a strong commitment to maintaining pipeline accuracy
- Familiarity with sales engagement tools like Outreach or similar sequencing platforms
- Consistently meets or exceeds sales targets
- Ability to communicate product value to SMB audiences through a consultative approach
- Receptive to feedback, with a coachable mindset and a desire to grow in a fast-paced, ever-evolving environment
It’d be even cooler if you had:
- Experience working in or selling to the restaurant industry
- Familiarity with scheduling, payroll, or workforce management solutions
- Exposure to high-volume inbound lead environments
- Foundational understanding of tip pooling, payroll processes, and labor compliance
Our commitment to our team members:
- Opportunity: It’s an exciting time to work at 7shifts—our product is evolving and our team is scaling quickly. Scale like this offers many unique learning opportunities in a short period of time, accelerating the professional growth of our team members
- Challenge: We’re tackling real problems for restaurant owners and we’re just getting started. Working at 7shifts means playing a key role in solving those problems and elevating an entire industry
- Culture: There’s a reason we’re one of the best workplaces in North America! We value integrity, adaptability and collaboration in an environment that moves quickly to drive incredible impact
- Equity: Equity in a Series C, VC-backed SaaS company—enabling every team member to be an owner of their future success!
- Health and Wellness: Competitive health benefits right from the start, lifestyle spending accounts, access to corporate discounts, and a parental leave program that supports caregivers during an important time in their lives
- Flexibility: Our team is intentional around how and where we work—whether that’s remotely, in person at our Toronto and Saskatoon offices, or a mix of both. Plus, we offer a flexible vacation policy to encourage everyone to recharge when they need it. Oh, and a ‘90 Day Shift’ program that supports our team members in exploring the world
- Support: We set our team members up for success with the latest Apple technology, a home office set up, and some fun 7shifts swag to make it official! Plus, we take professional growth seriously and support this through coaching, IDPs, peer and leader feedback, internal promotions, and more
We thank you for your interest in joining the 7shifts team!
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