Job description
7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.
As the Data Analyst at 7shifts, reporting to the Manager of Data & Analytics, you will act as a dedicated partner to our Payroll and Tips teams. You’ll help them measure what matters, uncover meaningful insights, and identify opportunities to drive business impact. Your expertise will guide the development of KPIs, data best practices, research, reporting, and visualizations that inform decisions and move the team forward. You’ll also be supported by a collaborative data team, including other analysts, analytics engineers, data engineers, and leaders, who work together to enable data-driven decisions across the company.
What you’ll do:
- Conduct in-depth analyses using SQL and BI tools to identify trends, measure performance, and uncover actionable insights
- Build, maintain, and enhance dashboards and recurring reports that provide accurate, timely, and business-relevant information
- Develop and maintain data models using dbt and SQL to transform raw data into clean, reliable, and scalable datasets for analysis and reporting
- Partner with teams across the organization to understand data needs, define analytical approaches, and deliver data-driven recommendations
- Provide timely ad hoc analyses and contribute to building self-serve data tools and resources that empower teams to independently explore and use data
- Validate, reconcile, and troubleshoot data to ensure accuracy and reliability in reporting and decision-making
- Effectively present findings and recommendations to both technical and non-technical audiences in a clear and actionable way
What you bring:
- Strong proficiency in SQL with the ability to write complex queries and work with large datasets
- Hands-on experience with BI tools such as Tableau, Looker, or Power BI (bonus if you’ve used Thoughtspot)
- Experience building and maintaining data models using dbt
- Background in business, analytics, or a technical field
- Proven ability to collaborate effectively with cross-functional teams
- Strong communication skills, with the ability to explain technical concepts to non-technical audiences
- Experience working in a SaaS or tech environment
It’d be even cooler if you had:
- Experience working with Snowflake as a data warehouse
- Familiarity with event analytics tools like Mixpanel or Amplitude
- Experience working with Salesforce or other CRM tools
Our commitment to our Shifties:
- Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
- Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
- Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
- Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
- Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
- Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
- Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.
We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.
We thank you for your interest in joining the 7shifts team!
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