Job description
We’re on a mission to make banking 10x better.
At 10x Banking (“ten-ex banking”) we’re transforming the financial industry with our cloud-native core banking platform. Our talented team has built the world’s first ‘meta core’ - a new category in core banking technology. 10x’s platform powers global banks and financial institutions including Chase UK, Old Mutual and Westpac.
We offer a diverse, global community that thrives on innovation and collaboration. Tackling exciting challenges with the utmost integrity, we aim to make a positive impact through our work for our clients, their customers and the communities we work in.
Be part of something bigger – join us and transform and industry.
About the role
The Account Manager role is critical in nurturing new opportunities and existing accounts across APAC to drive achievement of expected, and add incremental new streams of ARR, across your portfolio of clients.
This role requires a sharp commercial acumen and an eye for opportunity, as you will be expected to identify – and act upon – mutually beneficial opportunities across our growing client base.
Having an ability to collaborate seamlessly with a disparate ecosystem of people is crucial for this role – both within 10x, and within our client base. You will need to liaise with decision makers on the client side, alongside liaising with the business development, delivery, product, finance and legal teams within 10x. Having the ability to gauge the right style to communicate to these different groups in needs to be instinctive to you, we can support you, but you will act as a key pivot point for many people – and need to enjoy that.
Reporting into the VP Sales this role is at its core a revenue generating role, and the ability to deliver that revenue target needs to be allied with superb interpersonal skills which allow you to oscillate between internal stakeholders through to C-Level client contacts.
About you
You’ll need to have proven experience in a revenue generating role within the FinTech sector, and be able to demonstrate how you have aligned disparate stakeholders to move through a sales process
You’ll need to demonstrate where you have gone about identifying a Client’s pain points, and matching those with the product benefits of the organisation you worked for at the time
You’ll need to be able to tell us about times when things got tense with Client stakeholders, and how you responded to that to ensure the situation reverted back to an even keel as soon as possible
You’ll need to tell us about how you have gone about liaising with internal product & delivery teams – to ensure Client feedback on existing solutions is heard when it’s pertinent – but also to ensure what was promised to the Client manifests
You’ll need to tell us about when you have assisted with RFP’s, on-site pitches, and what you have learned from those experiences
Key responsibilities:
Be accountable for delivering a portion of 10x’s expected – and incremental – revenue goals on an annual basis, usually in the form of ARR
Be a key pivot point for a varied group of stakeholders both internally to 10x, and within our client base.
Be able to manage relationships from 10x product teams to C-Suite decisions makers within clients
Be able to identify, and act upon, new opportunities within our client base to drive incremental ARR
Gain a very clear understanding of our client base’s pain points, and be able to match those up to our evolving product enhancements
Participate in; constructing RFP’s, negotiations and on-site pitches across our existing client base and prospective clients
Nurture existing clients relationships to ensure expected/committed revenue is realised
Establish the right feedback loop with the business development & product teams at 10x to ensure that market developments and client requests are fed into the product backlog where appropriate
Ideally you will have…
Account Management experience within banking technology
Proven experience of carrying, and delivering to, expected and incremental revenue targets
Superb interpersonal skills, demonstrable across varying levels of stakeholder
Consultative approach to business development
Inquisitive problem solver with a keen eye for an opportunity
Experience participating in RFP/pitch processes as part of a team
Knowledge of core banking systems or cloud native technologies are an advantage, but not a necessity
However…
A desire to get stuck in is more important than ticking every box on our checklist. So, if you’re interested in what we’re building and excited by our mission, get in touch anyway!
At 10x Banking, we believe in empowering you to get the job done! Our benefits are here to support you be the best you can be.
- Competitive base salary
- 25 days holiday and an extra day off on your birthday
- 4 wellbeing days per year
- Enhanced parental leave and sick leave
- A day off to volunteer
- All the latest tech you need to enable you to deliver excellent output
- Employee Assistance Programme
- Flexible benefits including holiday buy, gym memberships, health insurance, Netflix/Spotify/Audible subscriptions, food deliveries and retail vouchers.
More about 10x
We are driven by the belief that whatever we do as a business has to be done in the right way. Our three core values of: Transformation, Integrity and Impact support this.
Discover what life is like at 10x over on Instagram and find out what the company is up to on LinkedIn.
10x Ways of Working We recognise that a better work/life balance can improve people’s motivation, performance and overall wellbeing. The Covid-19 pandemic changed a lot of things about the way we work, including the enablement of colleagues working from various locations and delivering high performance through the effective use of remote working technology.
10x is a fully ‘remote enabled’ organisation and supports agile working. This role has a minimum office attendance requirement of approx. 1-2 times per week, in agreement with your line manager.
As all employees are employed on Sydney based contracts, commuting costs to the office are covered by employees and not by 10x.
Equal opportunities for all
At 10x we are passionate about our people and are committed to fostering a more diverse and inclusive culture. We are building a community where every 10xer can bring their authentic self to work and feel empowered to reach their full potential. Our many employee networks help amplify this vision.
Alongside assessing technical capabilities to do the role, our assessment process will identify what you can uniquely bring to our 10x teams, and the potential you have to thrive here. Common to every role that 10xers perform, are 3 core competencies that we look for in our future 10xers – Business Impact, Change Driver & Delivery Excellence
We are committed to ensuring all job applicants are treated equally and fairly and encourage applicants of all ethnicities, race, religion, sex, sexual orientation, gender identity, family or parental status, age, neurodiversity or disability status.
Accommodations
We recognize not everyone is the same. In fact, we embrace difference. If you require any form of accommodation during the interview process, please tell us so we can make arrangements to support. Any information that you provide will be recorded and maintained confidentially.
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