Job description
What we’re building and why we’re building it.
Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.
It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools — especially AI — to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next — with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Fetch is an equal employment opportunity employer.
About the Role:
- The Account Manager will report directly to the VP, Industry Lead and will be responsible for relationships and key clients within the Mid-Marketspace.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- With ongoing oversight and mentorship, you’ll contribute to engagements with key partners, and ensure the continuing health and productivity of our valued relationships.
- You’ll prepare materials for quarterly business reviews and other key partner touchpoints in a manner that continuously improves the relationship between Fetch and partners. You will also have the opportunity to attend some of these meetings to support your professional development.
- While a team effort, given the power of Fetch’s insights and offerings, you’ll help ensure partners have regular access to data and reporting to optimize Fetch’s share of partner budgets. In successfully showing our value, it’s mutually beneficial for partners to increase their spend while reducing churn.
- Always growing at Fetch, you’ll develop an understanding of Fetch strategy, within and outside of Sales, including marketing, tech, product, and design.
- With oversight and your developing understanding of the Fetch strategy and vision, you’ll guide your partner to valuable Fetch offerings that drive both businesses’ forward. As a Fetch expert, you’re strategically communicating to your partners how impactful the continuation of the partnership will be in powering their brand.
- Work closely with senior members of the team, along with implementation and analytics, insights, and measurement teams to maintain rightsized cost for partners.
- With oversight and support, you’ll engage with implementation coordinators (Onboarding) to ensure that Special Offers are likely to achieve partner objectives.
Minimum Requirements:
- 5+ years of client-facing sales/account management experience within digital media.
- Some vertical expertise in the mid-market space, targeting relevant stakeholders such as senior-level marketing, media, and executive contacts.
- Proficiency with Salesforce and Excel.
Preferred Requirements:
- Your meeting expectations around goals, including revenue, year-over-year revenue growth, contract fulfillment, brand activations, and more.
- You have a solid and developing understanding of marketing budget and allocation for key accounts.
- Your knowledge and understanding of Fetch products and strategies positively impact partner relationships, including clubs and marketing communications. You understand the importance of creative sales and solutions, leveraging your knowledge to achieve your partners objectives.
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $108,000-$144,000(this does not include commission or sales plan incentive funds, which our Sales employees are eligible for). We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth. Discover our benefits and how our employees live rewarded at https://fetch.com/careers .
At Fetch, we’ll give you the tools to feel healthy, happy and secure through:
- Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Learn more: Fetch Recruitment Scam Warning.
