Job description
Are you passionate about building strong client relationships and driving successful campaigns? If so, step into a rewarding opportunity with a dynamic team committed to scaling direct-to-consumer brands across diverse industries.
A cutting-edge digital marketing agency is seeking a talented D2C Marketing & Advertising Account Manager to join our dynamic team. This role involves managing our client portfolio, streamlining operations, and driving business growth through sustained client relationships. The ideal candidate will be a seasoned marketing and account management professional adept at using digital tools to enhance company strategy and performance.
This is an incredible remote opportunity to work for a US-based company.
What You’ll Do
- Serve as the primary contact for clients.
- Create weekly reports for client base.
- Foster strong, lasting relationships with clients and ensure frequent communication.
- Support our tailored digital strategies for clients, considering their unique needs.
- Propose, design, and execute digital projects to boost client ROI.
- Address client inquiries promptly and effectively.
- Manage ongoing client projects and deliverables
- Track and manage active projects in Click-up.
- Monitor and report on web and marketing performance metrics.
- Maintain client communications, schedule calls,
- Maintain client folders and reporting.
What You Need
- 2+ years of experience in a client-facing account management role.
- 2+ years in Digital Marketing. Ideally, with a marketing agency.
- Proficiency in Shopify, Meta Business Suite, Google AdWords + Analytics.
- Proficiency in Notion, ClickUp, Slack, Google Suite (Sheets, Slides, Docs, Drive).
- Familiarity with additional marketing tech tools like Motion, Replo, and Foreplay. Etc.
- Strong client-facing experience with exceptional communication skills.
- Outstanding organizational skills and project management ability.
- Ability to handle client scheduling, project intake, onboarding, and other client interactions efficiently.
- Update weekly reporting agendas.
- Schedule calls.
- Manage task completion in ClickUp and Slack by internal/external experts and the Project Manager.
- Sending recap emails and client comms.
- Status check on reporting documents.
- Support onboarding new clients.
- Support onboarding new services for active clients.
- Most of this will happen in Clickup, Google Slides, Notion, and Slack.
- They will also need to be proficient in comprehending:
- Shopify, Google Analytics, Facebook Business Manager, Google AdWords, TikTok Ads, Klaviyo, etc.
Salary & Perks.
- Competitive salary.
- This is a full-time, long-term position.
- The position is immediately available and requires entering into an independent contractor agreement with TLNT.
- Work from home.
- Monday through Friday, 8 am to 5 pm (+/- 2 hours accepted) - PST.
- Additional perks.
The next step will take you to an application form that requires you to answer some questions and upload your resume in English. Please answer completely so that we can get to know you better.
