Job description
fusionSpan is a dynamic, fast-paced hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology’s impact on society, and we recognize our work’s role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.
Location: Onsite daily in the Rockville, Maryland, office
The Business Development Representative (BDR) is a part of the Revenue Operations team. A successful BDR generates new business opportunities by finding and qualifying leads, making initial contact with potential buyers, and support to nurture these leads. The BDR focuses on expanding fusionSpan’s customer base through various outreach strategies.
Responsibilities:
Lead Generation and Prospecting
- Research and identify nonprofit and association prospects that align with fusionSpan’s services
- Initiate outreach through cold calls, emails, LinkedIn, and other channels
- Maintain accurate records of lead activities and stages in Salesforce CRM
Initial Outreach and Qualification
- Make first contact with prospects and gather key information about their needs
- Qualify leads based on alignment with fusionSpan’s solutions and target markets
- Schedule discovery calls or demos for senior team members as needed
Collaboration and Nurturing
- Work closely with the Revenue Operations team to support lead nurturing strategies
- Ensure smooth handoff of qualified leads to Account Executives or Solution Architects
- Help maintain a healthy, data-driven sales pipeline
Tracking and Reporting
- Track activity and KPIs regularly to assess performance and optimize outreach
- Contribute to pipeline reports and provide insights on lead quality and conversion trends
Our Company Values
- Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
- Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
- Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.
Qualifications (Required)
- Experience working with nonprofits, associations, or mission-driven organizations
- Familiarity with Salesforce CRM or Salesforce-based solutions
- Understanding of AMS/CRM implementation cycles or digital transformation services
Qualifications (Preferred)
- Experience in an AMS or CRM implementation business
- Experience with Salesforce or Salesforce-based or related products is strongly preferred
What we Offer:
- Health (PPO), dental, and vision plan – 100% covered for employee
- Long/Short-term disability insurance – 100% covered for employee
- Life and AD&D Insurance – 100% covered for employee
- 401K with up to 5% matching contribution
- 15 days of paid vacation – increases with tenure
- 10 paid federal holidays
- 12 weeks for parental leave
About fusionSpan
fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.
Check out our Great Place to Work Certified Badge here.
Our Company Values:
- Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
- Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
- Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect
where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.
