Business Transformation Engineer

  • Remote - Canada

Remote

Business

Mid-level

Job description

HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy!

About the Role

We’re looking for a Business Transformation Engineer who thinks in AI-first terms — someone who sees every bottleneck, manual process, and internal tool as a candidate for intelligent automation. In this role, you’ll identify high-impact opportunities to reimagine how work gets done, build scalable AI-driven solutions, and lead the charge to embed these innovations across teams.

You’ll combine technical depth with systems thinking and cross-functional collaboration to drive measurable operational leverage and employee enablement through automation, agents, and internal platforms.

What You’ll Do

  • Identify and prioritize high-leverage, repetitive workflows across the company that can be transformed using AI and automation.
  • Design, build, and deploy AI agents, internal tools, and automated systems using LLMs, APIs, and modern orchestration frameworks.
  • Rapidly prototype and launch proof-of-concepts (POCs), gather feedback, and convert them into stable, maintainable production systems.
  • Measure and report on ROI, time savings, and efficiency gains across teams and use cases.
  • Partner with stakeholders to embed adoption, drive change management, and align efforts with business priorities.
  • Maintain and evolve our internal Automation Library — a collection of reusable, scalable components and solutions.
  • Stay on the cutting edge of AI trends, tools, and platforms; proactively recommend and implement solutions that scale across the business.

You’re a Great Fit If You…

  • Have 3–6+ years of experience in software engineering, automation, AI infrastructure, or machine learning
  • Are fluent in Python, APIs, and tools like LangChain, Zapier, Retool, or equivalent orchestration frameworks
  • Can take an ambiguous business process and craft an elegant, AI-powered solution
  • Build clean, scalable internal systems that people actually use
  • Are well-versed in the modern AI tooling stack and understand what tools to use where
  • Thrive in cross-functional environments, translating technical concepts to stakeholders across product, ops, and leadership
  • Are energized by speed, experimentation, and showing clear impact
  • Have a bias toward action, a systems mindset, and a love of measurable outcomes

Bonus Points

  • Experience in multifamily, SaaS, or operations-heavy environments
  • Prior contributions to open source AI or automation tools
  • Familiarity with RAG, agentic workflows, vector databases, or internal dev platforms

What Success Looks Like (First 90 Days)

  • 2+ high-friction workflows fully automated and adopted in production
  • Quantifiable time savings and efficiency gains across at least 2 departments
  • Positive internal feedback and enthusiastic usage of tools you build
  • A clear and aligned AI automation roadmap and dashboard in place

Application Requirement

Please share 2–3 examples of automations or internal tools you’ve built. We’re looking for passion, creativity, and real-world results. This is your chance to show and tell!

About HappyCo

Founded in 2011, HappyCo (happy.co) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite ‘Happy Property’ has more than 5 million units on its platform.

We’re everyday people with a shared purpose — improving the lives of others. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities!

When customers use our software, their communities get stronger. Our tools empower everyone in multifamily property management to improve their operations and maximize returns, which means they’re building better experiences for their residents. Learn more about our Product Vision here!

Our HappyCo Culture & Values

HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our Glassdoor page and our careers page!

HappyCo’s culture is driven by our core values of Make Happiness, Stronger Together, Get Good Sh*t Done, Look Outward First and Kaizen - sounds great, right, but what does this mean for you?

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

A note to Recruitment Agencies: Please don’t reach out to us about our roles – we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes

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