HappyCo

We provide software and services for property management companies of all sizes, owners, and onsite teams. Our tools support the entire property lifecycle, from acquisition to disposition. We focus on real-time property operations, mobile inspections, multifamily software, real estate, and due diligence. Our solutions include business intelligence, lease file audits, and remote property monitoring.

Our three main products are Happy Asset, Happy Property, and Happy Force. Happy Asset helps with evaluating and closing deals. Happy Property optimizes onsite operations, and it replaced our individual Tasks and Inspections apps in August 2023. Happy Force provides remote maintenance solutions to help with staff and resident retention.

Our platform integrates with various Property Management Systems (PMS) like Yardi Voyager, MRI, RealPage, Entrata, ResMan, Rent Manager, and AppFolio. It also includes a Plugins marketplace and an API for data integration. Our AI, JoyAI, centralizes maintenance by automating and optimizing scheduling, technician matching, resident communications, and inventory management.

HappyCo was founded in 2011 in Adelaide, Australia. As of April 2023, we have in-unit data on over 3.5 million rental homes and have processed over 400 million inspection and work order photos. We acquired Call Complete in 2021 and Yuhu in 2022. HappyCo achieved SOC 2 Type II certification in December 2022. We also worked with Freddie Mac Multifamily to create platforms like Optigo Happy℠ for digitizing inspection processes.

Our mission is to raise the quality of living and improve the lives of people living and working in residential communities. Our core values, which guide how we work and interact, are:

• Get Good Sh*t Done (GGSD): We focus on getting results, maintaining high standards, and taking responsibility.
• Customer Obsessed: We aim to deeply understand our customers’ challenges, work with them to create solutions, and provide strong support.
• Kaizen: We are curious, authentic, and committed to continuous growth.
• Better Together: We believe in teamwork, vulnerability, trust, empathy, respect, open debate, and honoring our commitments.
• Make Happiness: We value happy energy, kindness, positivity, and enthusiasm.

We operate with a remote workforce distributed across the U.S., Canada, Australia, and New Zealand. We have between 201 and 500 employees.

We maintain a flexible, supportive, and values-driven culture. We are committed to an environment where individuals can thrive in their careers and personal lives. We value our employees, support work-life balance, and aim for a high-purpose work environment. We promote collaboration over hierarchy, encourage curiosity, and value teamwork, vulnerability, and trust. Our employees are encouraged to experiment and are customer-obsessed.

Our team members are eclectic, diverse, intelligent builders who share a passion for creating products that benefit customers. Our Product, Design, and Engineering teams use an Empowered Teams model. Product development often involves a triad structure made up of a Product Manager, an Engineering Lead, and a Product Designer. We organize in-person retreats to help our remote team connect.

We offer a range of employee benefits and perks, including a one-month fully paid sabbatical after five years. We support a flexible work culture, allowing employees to work from anywhere with an internet connection. Our benefits include generous paid parental leave, 15 days of paid leave for early pregnancy loss, and generous paid time off, including unlimited vacation.

For US employees, we provide a 401(k) match program and up to $25,000 in Life Insurance/Accidental Death & Dismemberment Insurance for full-time employees. All remote employees receive a $100/month phone and internet benefit and a $100/month wellness benefit for exercise routines. We also offer equity and stock options as part of our compensation package, competitive and equitable pay, and access to Employee Assistance Programs (EAP).

Employees also have access to training, mentorship, and skill development opportunities. We provide company-subsidized healthcare for US employees.