Job description
HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy!
At HappyCo (happy.co), we create intuitive solutions that simplify property management. We’re looking for a Senior Product Designer to help build innovative tools that enhance workflows in the U.S. residential multifamily industry.
About the Role
As a Senior Product Designer, you’ll lead the design of impactful, intuitive workflows that make life easier for property owners, managers, and maintenance professionals. You’ll own end-to-end design initiatives that solve real customer problems—working closely with product managers, engineers, and fellow designers to build polished, scalable experiences that deliver measurable impact.
This is a role for designers who thrive on autonomy and impact, love to collaborate, and bring a strong product mindset. You’ll help elevate our design culture, raise the bar on craft, and contribute directly to our product strategy.
What You’ll Do | Design Impact
- Own a product area, identify UX opportunities, and champion design-led solutions.
- Design and run user research and usability testing, and create processes that enable fast, continuous feedback loops to ensure our understanding of customers evolves in real time.
- Design, iterate, and deliver flows, wireframes, mockups, and prototypes for development.
- Translate complex problems into elegant and scalable solutions.
- Apply systems thinking across interconnected product experiences.
What You’ll Do | Collaboration
- Work closely with your product and engineering counterparts to define scope, align on trade-offs, and deliver high-quality outcomes.
- Partner with cross-functional teams to ensure smooth implementation and thoughtful UX.
- Contribute to roadmap and planning discussions by using research and data to guide priorities and advocate for high-quality, user-centered experiences.
- Present your work clearly and compellingly to stakeholders and teammates.
- Partner with Product Marketing and Brand Design to ensure solutions are market-ready and visually extendable for our marketing site and collateral.
- Conduct or participate in user and customer/prospect interviews across time zones—occasionally during early morning hours—to uncover insights that inform product and UX strategy.
What You’ll Do | Craft & Culture
- Contribute to and evolve our design system for consistency and scalability.
- Actively participate in design critiques and feedback sessions, helping to raise the craft of the whole team.
- Contribute to defining product success metrics and work with teams to build instrumentation (e.g. Gainsight) that helps monitor adoption and guide iteration.
- Contribute to learning and training resources that help customers understand and adopt new features.
What You Bring | Desired:
- A strong sense of curiosity and personal excellence—you hold yourself to high standards, strive to deeply understand problems, and calibrate effort based on impact and pace.
- You may have 6–8+ years of experience, but we care more about the impact you’ve had than the time you’ve spent. If your portfolio shows strong product thinking, we’d love to hear from you.
- A portfolio demonstrating elegant solutions to complex problems and clear evidence of strong product thinking.
- Experience leading end-to-end design work—from discovery to delivery.
- Comfort navigating ambiguity and driving clarity through research and exploration.
- Willingness to work across time zones (Australia & North America), including occasional early hours to join customer calls, user interviews, or team meetings.
- Fluency with modern design tools and processes (Figma, prototyping, systems design, etc.).
What You Bring | Even Better If
- Demonstrated progression in scope and impact across product teams, especially within B2B or SaaS environments.
- Experience with design engineering or front-end development practices—you might even enjoy coding yourself.
- Background in property technology (PropTech) or other complex business domains.
- Hands-on experience using AI-driven design tools (e.g. Lovable, Claude, Tempo, ChatGPT, v0, or similar) for prototyping, ideation, or workflow acceleration—not just familiarity.
- Experience with product instrumentation and adoption analytics tools like Gainsight (or similar) and knowledge of how to apply these insights to guide design decisions.
Why Join HappyCo?
- Make an Impact: Your work will reach millions of residents and thousands of property teams.
- Culture of Craft: We care deeply about design quality, user impact, and creative exploration.
- High Autonomy, High Support: You’ll be trusted to lead and supported to grow, with mentorship when you want it.
- Flexibility & Work-Life Balance: We offer hybrid and remote-friendly policies with flexible hours.
- Growth & Learning: Access to training, mentorship, and opportunities to grow your skills.
- Culture & Benefits: HappyCo fosters a values-led, inclusive, and people-first culture where everyone thrives.
Our HappyCo Culture & Benefits
HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our careers page!
We Offer:
- Opportunity to work for one of the fastest growing technology companies in the PropTech industry
- Generous paid parental leave
- Competitive and equitable pay, including stock options
- Access to employee assistance programs to support both physical and mental wellness
- Monthly stipends to support Wellness and Home Office expenses
Find out more about our AU Employee Benefits here!
We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
A note to Recruitment Agencies: Please don’t reach out to us about our roles – we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes.
