Job description
We are seeking an experienced and strategic Chief of Staff to join our executive team at Keller Executive Search. This pivotal role will serve as a trusted advisor and operational leader, working closely with senior leadership to drive strategic initiatives, enhance organisational effectiveness, and support the continued growth of our executive search practice. The successful candidate will act as a key liaison across all business functions while maintaining the highest standards of confidentiality and professionalism.
Responsibilities:
Strategic Support & Leadership
- Partner with the executive team to develop, implement, and monitor strategic business initiatives
- Facilitate executive decision-making by providing analysis, insights, and recommendations
- Manage special projects and cross-functional initiatives from conception to completion
- Serve as a key advisor on organisational structure, process improvements, and operational efficiency
Operational Excellence
- Oversee day-to-day operations and ensure seamless execution of business processes
- Monitor key performance indicators and business metrics, providing regular reporting to leadership
- Identify operational bottlenecks and implement solutions to enhance productivity
- Coordinate and manage executive communications, both internal and external
Stakeholder Management
- Act as primary liaison between executive leadership and internal teams
- Manage relationships with key clients, partners, and external stakeholders as required
- Represent the executive team in meetings and strategic discussions when appropriate
- Facilitate communication and alignment across all business functions
Team Leadership & Coordination
- Lead cross-functional teams on strategic initiatives and special projects
- Coordinate with department heads to ensure alignment with company objectives
- Support talent management initiatives and organisational development efforts
- Foster a culture of collaboration and excellence across the organisation
Essential Qualifications & Experience
- Bachelor’s degree in Business Administration, Management, or related field
- Minimum 5-7 years of experience in senior management, consulting, or similar strategic roles
- Proven track record in executive support, project management, or business operations
- Experience in the executive search, recruitment, or professional services industry preferred
Core Competencies
- Exceptional written and verbal communication skills
- Strong analytical and problem-solving capabilities
- Excellent project management and organisational skills
- High level of discretion and ability to handle confidential information
- Proficiency in business intelligence tools and Microsoft Office Suite
- Strong stakeholder management and relationship-building abilities
Personal Attributes
- Self-motivated with ability to work independently in a remote environment
- Detail-oriented with strong attention to quality and accuracy
- Adaptable and comfortable working in a fast-paced, dynamic environment
- Strong business acumen and strategic thinking capabilities
- Cultural awareness and sensitivity appropriate for diverse client interactions
Skills & Competencies:
- Communication Excellence: Superior written and verbal communication capabilities, particularly for managing inquiries
- Organizational Mastery: Competence in task prioritization, effective time management, and maintaining precise attention to detail
- Technology Proficiency: Enthusiasm for embracing new technologies and enhancing operational processes
- Strategic Problem-Solving: Innovative thinking with the capability to proactively recognize challenges and develop effective solutions
Compensation and Benefits:
- Health insurance
- All South African public holidays.
- Paid Annual Leave
- Paid Sick Leave
- Significant opportunities for professional growth, skill development, and career advancement
- Supportive, inclusive, and diverse work environment that values collaboration and innovation
- The chance to make a meaningful impact by connecting top talent with life-changing opportunities
