Job description
Chief of Staff for Strategy and Policy
Remote
What is the purpose of this role?
The Chief of Staff at Nest Health is a key leader in diving our mission to deliver compassionate, in-home healthcare to families who need it most. By streamlining processes and managing critical initiatives, the Chief of Staff strengthens our ability to expand access to care and build a more equitable healthcare system for families everywhere.
What is the role?
The Chief of Staff for Strategy and Policy serves as a strategic partner to the executive leadership team, managing critical policy initiatives, government relations, and strategic planning. This role combines high-level policy development with strategic stakeholder management and executive support to drive organizational growth and impact, particularly in healthcare and Medicaid spaces. The position requires a balance of strategic thinking with strong operational execution to ensure organizational efficiency and effectiveness.
Who is Nest Health?
As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America’s highest risk families. Nest’s first-of-its-kind family-based, in-home, and virtual care model includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. In Louisiana, Nest’s headquarters and first market, Nest’s innovative model has resulted in partnerships with two of the state’s leading health plans, unlocking care for thousands of families across the state. Nest’s early success has led to national traction across states and payers, laying the groundwork for future expansion.
Nest and its leaders have won multiple awards including Rock Health’s Next-Gen Pediatric Innovations, New York Times Top Five Who Spread Hope, New Orleans City Business Power 50, and CB Insights Digital 150. Additionally, Nest has become a prominent thought and brand leader garnering national attention from outlets such as 60 Minutes, Business Insider, NYTimes, Fierce Healthcare, Axios and others. Nest was recently named to Fast Company’s Most Innovative Companies of 2025 List, and its co-founders were recognized on Inc.’s Female Founders 50 List for 2025.
Founded in 2022 by former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, former President at Landmark Health, Nest has raised a historical Seed round of over $20M from top healthcare and industry investors including 8VC, Blue Venture Fund, SpringTide Health, Alumni Ventures, Gaingels, MVP, Health 2047, Ochsner Louisiana Investment Fund, Tulane Ventures, and others.
Learn more about us at https://www.nesthealth.com/.
What will you do?
- Strategic Policy and Development and Planning
- Lead the development of 3-5 year policy and relevance strategy
- Design and implement state Medicaid policy approaches and health plan growth strategies
- Conduct comprehensive landscape analysis to identify emerging trends and opportunities
- Create strategic frameworks for organizational growth and market positioning
- Prioritize and strategically select funding opportunities and partnerships
- Contribute to strategic planning initiatives and assist with developing long- term goals and objectives
- Conduct research and analysis to support executive decision- making and present findings
- Government and External Relations
- Establish and maintain relationships with state and national government officials
- Represent the organization in policy discussions and forums
- Monitor regulatory developments and assess impact on organizational strategy
- Develop position papers and policy recommendations
- Coordinate cross- functional responses to policy changes
- Stakeholder Management
- Manage Board of Directors relations, including meeting preparation, communications, and strategic engagement (“caring and feeding”)
- Oversee investor relations strategy and communications, including drafting updates and managing materials
- Support board and investor meetings, developing agendas, creating presentations, taking minutes, and ensuring follow- through
- Facilitate productive engagement between executive leadership and key stakeholders
- Develop and implement stakeholder engagement strategies
- Act as a liaison between the CEO and other departments, as well as external contacts
- Executive Leadership Support
- Orchestrate strategic time management for senior leadership team
- Understand CEO and COO priorities and act as air traffic controller through effective schedule management
- Plan and execute strategic conferences, high level meetings, and company- wide events
- Provide strategic context and recommendations for executive decision- making
- Function as a strategic connector between different organizational initiatives
- Facilitate Executive and Leadership team meetings, including proactively developing agenda, taking notes, and ensuring timely follow-up
- Assist with complex travel planning and logistics for executives
- Handle communications on behalf of founders, ensuring timely responses and appropriate prioritization
- Operations and project management
- Streamline administrative processes and create efficient systems
- Identify opportunities for optimization, including building and maintaining tracking tools
- Ensure careful documentation of discussions and meetings for longitudinal initiatives
- Maintain and organize company documents and files, including improving SharePoint organization
- Manage special projects across multiple domains, from requirements gathering to execution
- Monitor and report on key performance indicators (KPIs) to the executive team
- Write original materials for the CEO’s office and company communications to employees and external platforms
- Ensure CEO and COO meetings have agendas, materials, and documentation
- Organizational Effectiveness
- Assess organizational culture and “read the room” to identify potential challenges
- Develop strategic planning processes that align with organizational objectives
- Ensure that strategic initiatives remain aligned with organizational mission and values
- Identify opportunities to improve cross- functional collaboration and efficiency
What do you bring to Nest?
- Education and Experience
- Master’s degree in Public Policy, Healthcare Administration, Business Administration, or related field
- 7+ years of experience in strategic roles within healthcare organizations, government relations, or policy development
- Demonstrated experience in Medicaid policy and healthcare strategy
- Experience working directly with executive leadership and boards of directors
- Track record of successful project management and operational excellence
- Skills and competencies
- Expert knowledge of healthcare policy landscape, particularly Medicaid
- Strong strategic thinking and planning capabilities
- Excellent stakeholder management and relationship- building skills
- Superior written and verbal communication abilities
- Proven ability to navigate complex organizational dynamics
- Political acumen and government relations experience
- Ability to synthesize complex information into actional strategies
- Strong project management and execution skills
- Proficiency with Microsoft Office suite, particularly SharePoint, PowerPoint, and Excel
- Exceptional organizational and time management skills
- Ability to prioritize multiple competing demands and maintain attention to detail
- Strong problem-solving and analytical capabilities
- Discretion when handling confidential and sensitive information
- This position reports directly to the CEO/ Executive Director and works closely with all members of the executive leadership team.
Nest understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.
What is required (travel & physical requirements)?
- Travel to headquarters or other markets required
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
What does Nest bring to the table?
We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions. We offer a comprehensive suite of benefits such as employer-sponsored health, dental, and life options, and unlimited PTO, and an all-of-you, inclusive approach to benefits:
- Family- centric health support with access to Lyric’s comprehensive services for urgent care, behavioral health, psychology, and
psychiatry for you and your entire family, including virtual veterinary care for your pets
- Company supported Parental Leave for both primary/non-primary care givers with options for a tiered return to work, and
eligibility to receive additional hours PTO for Prenatal Care and Backup Childcare
- Receive reimbursement for work- related vehicle expenses, including commuting and travel costs, for staff who drive as part of
their job responsibilities
- Opportunity to receive up to $3,000/year Tuition Reimbursement to support your educational and professional development by
covering a portion of costs relating to fees, course materials, or other related expenses
- Employer sponsored short-term and long-term disability benefits to provide financial support in the event of illness or
injury that prevents you from working
- Enrollment in 401 (k) Retirement Plan through Human Interest to help save for your future with flexible contribution options
What does it mean to be a part of a startup?
Working at a healthcare startup can be a unique experience with a fast-paced, ever-changing environment that can involve varied workloads, quick changes, and high expectations. Taking a position at a Healthcare startup allows for the opportunity to be high impact in disrupting the US healthcare system. You will have the chance to be creative, solution oriented, and have your voice heard! You will need to be flexible, accountable, and self-sufficient, and you might take on multiple roles. Here are some things you can expect:
- Your role may be less defined than in other settings, with the need to wear multiple hats & juggle various responsibilities
- Learning opportunities- you will have the opportunity, at times, to function outside of your standard position and learn
about new roles & areas
- Fast Paced- Startups often must move faster than traditional large companies. This means you may be asked to cope with
or advise on quick changes regarding systems or processes
- Autonomy- You will need to be highly autonomous, as there is less structure and learning and development than at large
orgs. This requires you to be able to learn asynchronously, as well as raise your hand when help is needed, or gaps are
identified
Nest Health celebrates the diversity of our patient population and seeks diversity on our team. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
