Chief of Staff to CEO

Job description

This role will work hybrid from our American Fork, UT location, but for highly qualified candidates the role may be remote with expected travel to the American Fork office.

Job Summary

The Chief of Staff will be a key partner to the CEO, providing crucial support in managing daily operations, executing strategic initiatives and special projects, ensuring seamless communication across the organization, and improving overall team effectiveness.  The Chief of Staff will act as a trusted advisor to the CEO, and program-manage cross functional initiatives to support the company’s growth and success.  Requires high-level of technical competency and confidentiality, as this role is involved in the inner workings of strategy, decision making, and implementation process of the business.

Key Responsibilities

• Partner with the CEO, Strategy and Executive Leadership team to implement the company’s strategic plan and manage progress against goals.
• Oversee the execution of strategic initiatives across multiple departments and work with the program office through collaboration with executive leadership.
• Conduct analysis to support strategic decision-making and synthesize findings into clear recommendations and actionable plans.
• Build and manage relationships with external partners, including vendors, customers, and industry organizations.
• Drive internal communication of strategy, ensuring that all employees are informed and engaged in the company’s mission and priorities jointly with the communications department.
• Manage special projects and initiatives assigned by the CEO.
• Assists Executive Leaders to maintain OKR (Objectives and Key Results) status and progress to ensure effective implementation of company strategic initiatives.
• Communication: Facilitate effective communication between the CEO and various departments, ensuring information flows efficiently.
• Operational Efficiency: Identify and implement operational improvements to enhance overall organizational efficiency.
• Meeting Preparation: Prepare and organize materials for regular executive meetings, director meetings, board meetings, shareholder meetings, etc. ensuring agenda items are addressed effectively.
• Confidentiality: Handle sensitive information with the utmost confidentiality and discretion.

Knowledge

Very seasoned, experienced, and expert level senior professional. In-depth knowledge and full understanding of multiple disciplines and strong knowledge of other related disciplines. Assignments are often self-initiated, diverse, demand advanced knowledge, and are broad or abstract in nature. Requires outstanding judgment and advanced analytical ability, evaluation, originality and ingenuity to solve. Complete understanding and wide application of principles, theories and concepts of multiple fields. Resolve a wide-range of unusually complex issues and/or projects using creative, effective, and sometimes unique ways. Serve as a resource to others to resolve the most complex problems and situations. Often play a role in high-level projects that have an impact on the company’s future direction. Typically recognized in professional field through original contribution. Contribute thought leadership and innovation that influences change and advancement of the industry and/or profession. Barriers to entry may exist at this level.

Complexity

Very seasoned, experienced, and expert level senior professional. In-depth knowledge and full understanding of multiple disciplines and strong knowledge of other related disciplines. Assignments are often self-initiated, diverse, demand advanced knowledge, and are broad or abstract in nature. Requires outstanding judgment and advanced analytical ability, evaluation, originality and ingenuity to solve. Complete understanding and wide application of principles, theories and concepts of multiple fields. Resolve a wide-range of unusually complex issues and/or projects using creative, effective, and sometimes unique ways. Serve as a resource to others to resolve the most complex problems and situations. Often play a role in high-level projects that have an impact on the company’s future direction. Typically recognized in professional field through original contribution. Contribute thought leadership and innovation that influences change and advancement of the industry and/or profession. Barriers to entry may exist at this level.

Supervision

Determine methods and procedures on the most complex new or special assignments and work independently. Work reviewed through consultation and agreement with others rather than formal review from superior. Operate with substantial latitude for un-reviewed action or decision. May act as a resource to formally train and mentor TSMs with less experience in a complex and global environment. Assignments are broad in nature. Responsible for vendor relationships.

Minimum Work Experience

Typically 12 or more years of increasing responsibility and complexity in terms of any applicable professional experience.

Preferred Education

Typically a Bachelor’s Degree in business or global equivalent in related discipline. MBA or global equivalent preferred. May hold two or more industry certifications.

General Skills & Competencies

• Broad and unique range of professional skills with an expert understanding of industry practices
• Outstanding proficiency with tools, systems, and procedures
• Expert planning/organizational skills and techniques
• Expert independent decision making, analysis and problem-solving skills
• Outstanding verbal and written communication skills
• Outstanding presentation and public speaking skills
• Outstanding interpersonal skills
• Outstanding conflict resolution skills and ability to deliver difficult messages
• Use skill and influence to develop company objectives and principles and to achieve goals in creative and effective ways
• Excellent negotiating skills
• Strategic planning skills
• Project management, consultative skills and ability to manage a budget
• Expert in multiple technical and/or business skills
• Ability to cultivate and develop lasting internal and external customer relation
• Recognized in the industry as an expert Strong financial skills

Specific Knowledge & Skills

• Proven experience in a Chief of Staff or similar strategic role.
• Exceptional project management skills and ability to execute multiple initiatives simultaneously.
• Excellent strategic thinking and analytical skills, with the ability to synthesize complex information and develop clear, actionable recommendations.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence key stakeholders at all levels of the organization.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
• Passion for understanding and improving business operations, takes proactive initiative to solve problems.
• Ability to thrive in an ever-changing and fast-paced environment.
• High level of integrity and professionalism.

Travel/Physical Demands

• Travel typically less than 10% - 25%.

The posted range for this position is $134,667 - $191,092 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a target bonus not reflected in the posted range.

What you get as a Henry Schein One Employee

• A great place to work with fantastic people.
• A career in the healthcare technology industry, with the ability to grow and realize your full potential.
• Competitive compensation.
• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.

About Henry Schein One,

Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.

Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.

One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah.  To learn more, click here: 2022 Best Companies To Work For | Henry Schein One

Henry Schein, Inc. and Henry Schein One, LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Iowa, Louisiana, Maryland, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.