Job description
Who We Are
Allwyn Lottery Solutions is a global leader in digital lottery and gaming solutions and a proud subsidiary of Allwyn Entertainment Group, a multinational lottery operator with a strong presence in Austria, the Czech Republic, Greece, Cyprus, and Italy.
Our mission is to make play better for all by developing cutting-edge technology that enhances player experiences, drives engagement, and maximizes returns for good causes.
What We Do
We design and deliver innovative, scalable, and secure lottery solutions that evolve with the needs of players and operators. Our flagship platform, Genesis, provides a powerful foundation for lotteries worldwide, featuring:
- Player Account Management (PAM) for secure and seamless player experiences
- Draw-Based Games (DBG) for classic lottery draws
- Nexus Aggregator & Apollo RGS for e-Instants and Fast Play™ games
- Web & mobile applications for an enhanced and modern user experience
- Command Admin Portal for streamlined operations
- Optex Promotions to reward and engage players
With a focus on cloud-based technologies, AI-driven analytics, and responsible gaming, we empower lotteries to reach new players, expand engagement, and achieve sustainable growth in an evolving digital landscape.
At Allwyn Lottery Solutions, you’ll be part of a forward-thinking, collaborative, and innovative team that is shaping the future of iLottery.
Overview:
At Allwyn Lottery Solutions, we’re not just about luck; we’re about innovation, support, and excellence within technology. Our IT Services Team is the backbone that supports our users with its array of systems and cloud platforms, ensuring our operations run smoothly and efficiently. As a Cloud Technology and Procurement Analyst, you’ll be more than just a team member; you’ll be an ambassador for IT, playing a pivotal role in the seamless integration of our employees into our digital ecosystem and a key player helping ensure we deliver projects as we continually update our cloud infrastructure.
Key Accountabilities and Duties:
- Procurement and vendor management, working with SaaS tools to better support cost savings, license management and supplier relationships
- Create a technology wide procurement process for identifying and negotiating with potential new suppliers
- Represent AWLS at group wide procurement meetings, leveraging group pricing and relationships where possible
- Triaging and resolving user requests in key systems including Office 365 and the Atlassian Suite for users working mainly on Apple hardware
- Involvement in key projects as the company’s network and cloud infrastructure is upgraded and enhanced
- Managing inventory and asset assignment for our team including remote hardware troubleshooting, logistic management with kit allocation and replacements delivered hand in hand with maintaining our inventory management system
- Provide in person support in our office in London and remote support as well for the remote employees in other countries/offices.
- Work with the Infrastructure Team in managing, supporting and improving our cloud posture
- Stay up-to-date with new technologies and services that could improve IT operations.
- Ability to cooperate with third party vendors in order to stabilize the lifecycle of our hardware equipment.
Minimum Qualifications
- University level degree (at postgraduate level is a plus) in Computer Science, Information Technology or relevant field of study/experience
- Excellent oral and written communication skills
- Excellent presentation skills
Minimum Experience
- A solid background in IT and have worked at least 5 years in an IT-related area.
- Experience with macOS and cloud collaboration tools such as O365 and Atlassian Suite
- Familiarity with data migration tools and best practices
- Passion for IT and Technology
- Ability to understand and explain issues from both technical and user viewpoints
- Passionate about delivering a great user experience by taking a customer-centric approach to end-user support, being able to explain / present upwards to Senior Management
- Ability to adopt a security-first posture supporting the broader IT team in delivering systems and processes to ISO27001 and WLA standards.
- Networking skills in order to troubleshoot network connectivity issues. (Tools such as Palo Alto / Cisco Meraki advantageous )
- Familiarity with cloud environments like AWS
- Familiarity with using Git command tools and managing repositories on platforms like GitHub.
- Familiarity of vendor management, supplier engagement and product procurement
Required Competences
Confident, driven and dynamic professional
Results orientation
Strong problem-solving skills and attention to detail
Self-motivated, enthusiastic, positive and the ultimate team player
Co-Working and Collaboration
Conflict resolution skills
Problem solving skills
Able to built trustworthy relationship with internal and external stakeholders
Creating problem solving approach and analytical skills
Ability to provide constructive Feedback
Empathy skills, Communication (Active listening, conflict resolution), Inclusiveness
Decision Effectiveness
Effective Thinking (Analytical, Forward, Conceptual)
Growth Mindset (Manage change, Accept feedback, Resilience, Flexible behavior)
Planning & Organization
Passionate about quality and bringing value to the project
Shows initiative
Eager to learn on a constantly evolving environment - team
Ability to prioritize and manage time effectively is important.
Ability to work independently effectively.
Ability to provide and maintain documentation where this is needed.
Ability to work collaboratively with our information security team and HR team.
Ability to work in office when requested
Unlock the Benefits-Discover What’s in for you:
Be part of a dynamic team with enthusiastic experts that will support your talent and growth
Embark on a journey within a diverse environment full of opportunities and challenges
Comprehensive onboarding experience designed to facilitate your smooth transition
Attractive salary and a bonus plan
Health and life insurance for you and your family
Well-being allowance
Monthly lunch allowance
Developmental 360° feedback framework
Unlimited Training options and tools
Extensive leave plan
Employee Assistance Program with specialized Counselors / Licensed Psychologists
Enjoyable and stable working environment
Flexible working arrangements (fully remote/hybrid)
Modern workspace environment
Apple equipment and top-notch office technology to support our hybrid working
Allwyn Lottery Solutions is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Privacy Disclaimer
By clicking “Apply” for this Job, you agree that you have read and accepted our Privacy Statement relating to job applicants and that you provide your consent for the processing of your personal data for the purposes described therein.
