Job description
At Trackforce, we’re transforming how physical security operations are managed across the globe. As the world’s leading SaaS platform for physical security workforce management, we empower security companies and organizations with a streamlined solution to manage their guard forces. Our technology helps teams respond faster, operate more efficiently, and drive down costs — all while staying focused on what matters most: safety and protection.
We support over 4,600 clients in more than 50 countries and are proud of our growing team of 300+ professionals. With global offices that include headquarters in Dallas, Texas and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across borders and time zones in a dynamic hybrid work environment that values connection, flexibility, and impact.
Core Responsibilities:
- Manage the full sales cycle from prospecting to closing deals, with shorter sales cycles (typically 30-90 days).
- Proactively generate leads through various channels (cold calling, emailing, inbound, outbound).
- Build and manage a pipeline of new logo (land) and existing business (expand) commercial accounts.
- Upselling and expanding an existing client base for the commercial market by managing and developing strong working relationships with a portfolio of customers, while negotiating and renewing contracts with relevant stakeholders.
- Deliver tailored product presentations and present solutions that align with the specific needs of small to medium businesses.
- Collaborate with marketing to leverage campaigns and resources that target commercial prospects.
- Serve as a trusted advisor for clients, helping them maximize the value of the software.
- Provide accurate forecasting and pipeline management using CRM tools (e.g., Salesforce).
- Work cross-functionally with your counterparts in Customer Success and Professional Services.
Required Qualifications:
- Required:A minimum of 3-years-experience selling SaaS software to Small Business or 5-years-experience selling SaaS software solutions to Mid-Market accounts.
- Required:Familiar with various Sales methodologies – MEDDPICC, Challenger, Command of the Message, J Barrows.
- Required:Ability to thrive in high-volume sales environments, with a focus on quick turnaround and deal velocity.
- Required:Proven track record of meeting or exceeding sales targets in a fast-paced commercial segment.
- Required:Experience working with CRM systems like Salesforce to manage sales pipeline.
- Required:Experience with Sales Engagement platforms – Outreach, Salesloft, Gong Engage.
- Required:Resourceful and Self-reliant in sourcing leads and target accounts leveraging platforms such as ZoomInfo, Lusha, and Apollo.
- Required:Skilled in Excel, PowerPoint. Ability to structure compelling customer proposals.
- Required: Solid business acumen and business knowledge required to research customers and potential accounts.
- Required:Experience building relationships with senior executives (C-level, VP, Director) and influencing business decisions.
- Required:Excellent negotiation skills and experience with pricing large contracts and multi-year agreements.
- Required: English as the primary business language.
- Required: Ability to provide professional and customer references.
- Required: Able and willing to travel up to 20%.
- Required: Business proficient in French. Spanish is a plus.
- Plus:Experience with selling software to Services Industries (Physical Security, Hospitality, Local Government, Higher Education, Retail, Healthcare, Local Law Enforcement).
Working at TrackForce
We offer a flexible, and fully remote environment so that you can harmonize your personal life with the fantastic work you will do here. Our team is highly focused on delivering value for our customers. Our recent merger has enabled us to become the true market leader in the security workforce management software space.
The values we live by:
- Foster Curiosity
- Lead with empathy
- Take Ownership and be accountable
- Empower diversity
- Be True and act with Integrity.
#LI-Remote
Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and drive and do not meet all of the above, we encourage you to apply!
Trackforce is proud champions of diversity, equity, belonging, and inclusion. We have a zero-tolerance policy for any form of discrimination against people in protected classes or based on prohibited grounds. All qualified applicants will receive fair consideration for employment in compliance with the applicable employment and human rights legislation.
