Job description
Remote position (only for professionals based in LATAM)
Part-time position
We are seeking a skilled CRM Manager to join one of our client’s CRM team. The ideal candidate will have a robust knowledge of the Braze platform and a proven track record in customer relationship management and digital marketing strategies. This role will involve collaborating closely with the CRM team to design, implement, and optimize targeted marketing campaigns and improve customer engagement metrics.
Key Responsibilities:
- Collaborate with the CRM team to understand business needs and objectives, translating these into effective Braze campaigns.
- Design and implement robust marketing campaigns using the Braze platform, focusing on automation, personalization, and customer journey enhancements.
- Conduct A/B tests and other performance tests to improve campaign outcomes.
- Train and support team members in using Braze features and best practices.
- Analyze campaign performance and provide actionable insights and recommendations to optimize strategies.
- Ensure compliance with data protection regulations and best practices in all campaigns.
Requirements:
- Minimum of 2 years of experience with the Braze platform or in a similar digital marketing/CRM role.
- Proven experience as a Braze consultant or in a similar role with direct hands-on experience in campaign management using Braze.
- Strong understanding of CRM strategies, digital marketing, segmentation, and data analytics.
- Excellent analytical skills and the ability to derive meaningful insights from complex data.
- Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
- Excellent communication and presentation skills.
- Familiarity with data protection and privacy laws relevant to digital marketing.
About RYZ Labs:
RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world’s largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world.
Our teams are remote and distributed throughout the US and Latam. They use the latest cutting edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years.
At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists.
Our values and what to expect:
- Customer First Mentality - every decision we make should be made through the lens of the customer.
- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.
- Ownership - step up if you see an opportunity to help, even if not your core responsibility.
- Humility and Respect - be willing to learn, be vulnerable, and treat everyone that interacts with RYZ with respect.
- Frugality - being frugal and cost conscious helps us do more with less.
- Deliver Impact - get things done in the most efficient way.
- Raise our Standards - always be looking to improve our processes, our team, our expectations. Status quo is not good enough and never should be.
