Job description
Work Arrangement: Fully Remote; can work on weekends; CST time zone
Job Type: Independent Contractor, Full-Time
Salary Range: Competitive, commensurate with experience
Work Schedule: Monday to Friday, 7:00 AM – 3:0 PM CST, 11:00 AM – 7:00 PM CST, or 2:00 PM – 10:00 PM CST (40 hours/week)
Location: Remote; open globally, preference for candidates with U.S. customer service
Holidays Observed: U.S. Holidays
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we’re building for: Watch here
Why Work with Us?
We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.
About the Company:
The partner company is a pioneering weight loss company committed to transforming lives through innovative medical solutions. By integrating cutting-edge technology, science-backed treatments, and expert guidance, they are revolutionizing the weight loss industry. Their mission is to deliver personalized, effective solutions that produce real, sustainable results.
Role Overview:
As an Orders Team Associate, you’ll play a key role in managing the flow of customer orders from start to finish. This includes verifying the customer’s shipping details, placing incoming orders, and maintaining accuracy in every transaction.
Key Responsibilities:
- Process and verify incoming customer orders with speed and precision
- Maintain accurate data entry and record-keeping in the company order management system
- Communicate order status and resolve discrepancies or delays as needed
- Ensure timely and error-free order fulfillment
Must-Haves:
- High attention to detail and accuracy
- Strong organizational and time-management skills
- Basic computer proficiency and familiarity with order or inventory systems (training provided)
- Ability to multitask in a fast-paced environment
- Reliable and punctual with a strong work ethic
Nice-to-Haves:
- Previous experience in order processing, e-commerce, fulfillment, or customer service
Compensation Package:
- Remote Work: Fully remote—work from anywhere
- Generous PTO: Ample paid time off to rest and recharge
- Direct Mentorship: Grow through guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Work and connect with professionals around the world
- Work-Life Balance: Flexible hours that support a healthy work-life balance
Our Recruitment Process:
- Application
- Screening
- Skills Assessment
- Top-grading interview
- Client Interview
- Job Offer
- Client Onboarding
