Job description
Location: Remote (based anywhere in Greece)
Employment Type: Full-time
Industry: Customer Support / Social Media
Seniority Level: Entry-level
Salary: €1,100 gross/month + performance bonus (up to €200/month)
About the Role
Are you fluent in French and English and looking to grow your career while living in Greece? We are currently hiring Customer Service Representatives to support French-speaking users.
This is a remote position open to candidates living anywhere in Greece. You will join a multicultural support team focused on ensuring a safe and positive user experience.
Key Responsibilities
Deliver professional and empathetic support to French-speaking users
Investigate and resolve account-related and content moderation issues
Monitor user reports and uphold platform community guidelines
Identify trends and escalate complex cases when appropriate
Share user insights to support ongoing process improvements
Requirements
Fluency in French (C1/C2) and strong command of English (B2 or higher)
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Empathy and a user-centric mindset
Basic familiarity with social media platforms (full training provided)
What We Offer
Competitive base salary of €1,100 gross/month
Performance bonus of up to €200/month
Full training and onboarding provided
Flexible remote work from anywhere in Greece
Supportive and international team culture
Clear career development paths and growth opportunities
Why Join Us
This is an opportunity to build a meaningful career while contributing to a more secure and respectful digital environment. If you are passionate about helping people and want to work from a dynamic, inspiring location, this role could be the perfect fit.
How to Apply
Submit your CV directly via LinkedIn. If your profile matches the role, our team will be in touch to schedule the next steps.
