Job description
Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.
About The Role
A Data Integration Specialist who can analyze customer data models and accurately identify their differences and similarities to the Tebra data model and effectively implement this knowledge for the purposes of Data Integration.
Your Area of Focus
- Maintain support for all Tebra’s various data services, including: Data Exports, Data Imports, and Data Migrations.
- Strong background in MS Excel to manipulate and clean large data sets to fit Tebra’s Data Model.
- Strong troubleshooting and problem-solving skills to analyze customer data models and accurately identify their differences and similarities to the Tebra data model, and effectively implementing this knowledge for the purposes of Data Integration.
- Strong attention to detail to maintain high quality standards to analyze and convert data from 3rd party practice management and EHR systems to Tebra.
- Participate in the retrieval, conversion, analysis, importation, and Q/A’ing of customer data.
- Assist in the exporting of data from various 3rd party practice management and EHR systems.
- Collaborate on various levels across teams and departments with product development, engineering, sales and marketing.
- Manage and track the various cases involved with customer Data Services requests while carefully taking and maintaining detailed notes.
- Understand HIPAA and how it impacts the transmissions, storage and retrieval of data containing PHI.
Your Professional Qualifications
- 1-2 years of experience analyzing and working with data, preferably in a healthcare setting.
- Strong skills in MS Office, MS Outlook, MS Access, MS Excel skills.
- Superior customer service skills and technical expertise to analyze and understand various data models.
- Knowledge of specialized customer service principles and practices – Passion for setting goals for assisting our Tebra clients, and consistently meeting and exceeding those goals.
- Strong analytical and critical thinking skills with a strong attention to detail.
- Great in-depth problem-solving skills and the ability to find solutions that benefit the customer and Tebra.
- Excellent communication skills coupled with managing successful projects.
- Bonus: SQL Experience, HL7 Familiarity, Cloud Platforms (Azure, Google Cloud, Data Storage/Transfer Tools).
About Tebra
Tebra and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.
Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.
Our Values
Start with the Customer
We get to know our customers - and their patients - and look at the world through their lens.
Keep It Simple
Healthcare is too complex. We aim to simplify it for everyone.
Stay Entrepreneurial
We reject the status quo and solve problems with creativity, perseverance, and a bias to action.
Better Together
We are diverse, humble, and collaborative. We put the team first and win together.
Celebrate Success
Life is short and joy is underrated. We take time to have fun and celebrate success.
Perks & Benefits
To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
#LI-SS1 #LI-Hybrid
Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/
If you would like to report a fraudulent Tebra job posting, please contact us at [email protected] and consider reporting your experience to the FBI’s Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.
As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.
