Job description
Access Holdings Management Company LLC is a Baltimore-based middle-market investment firm with over $2.8 billion in assets under management. Founded in 2013, Access provides direct investment opportunities to create concentrated portfolios of essential service-based businesses in North America. We undertake active build-and-buy strategies, pursuing what we want to own, great markets and distinct business models. In doing so, Access partners, scales, and innovates to build enduring businesses. For more information, please visit www.accessholdings.com.
Summary:
Reporting to the SVP of Marketing, the Director of Community Outreach will lead and manage the community outreach initiatives at Foundation Partners Group. This role is responsible for building strategic partnerships with community organizations. This position is also responsible for recruiting, training, coaching, and energizing field-level community outreach coordinators. The ideal candidate will have a strong background in hospice or related healthcare fields, excellent leadership skills, and a proven track record of building, and successfully delivering highly effective outreach programs.
Essential Duties and Responsibilities:
The successful candidate will perform a host of duties, including but not limited to:
- Provide inspiring and effective leadership to community outreach teams by being visible and actively involved in all initiatives
- Develop and implement strategic plans to engage with the community and promote the organization’s mission
- Ground-up development of a community outreach program to build strong and effective trust-based relationships with Hospice organizations and leaders that translate in both a positive community reputation and commercial success across the Nation
- Lead educational seminars within community and establish a continuing education program for hospice staff
- Manage CRM usage across all markets; train market level community advisors on customer relationship management best practices
- Manage a team that builds relationships with key decision makers with hospice, and the broader community
- Train, coach, and mentor field-level community outreach coordinators
- Identify community needs and create programs that address these needs
- Monitor and assess the effectiveness of community outreach programs and make necessary adjustments
- Collaborate with other departments to align community outreach with the overall goals of the organization
- Ensure compliance with local, state, and federal regulations pertaining to community outreach
- All other duties as may be assigned
Essential Duties and Responsibilities:
The successful candidate will perform a host of duties, including but not limited to:
- Provide inspiring and effective leadership to community outreach teams by being visible and actively involved in all initiatives
- Develop and implement strategic plans to engage with the community and promote the organization’s mission
- Ground-up development of a community outreach program to build strong and effective trust-based relationships with Hospice organizations and leaders that translate in both a positive community reputation and commercial success across the Nation
- Lead educational seminars within community and establish a continuing education program for hospice staff
- Manage CRM usage across all markets; train market level community advisors on customer relationship management best practices
- Manage a team that builds relationships with key decision makers with hospice, and the broader community
- Train, coach, and mentor field-level community outreach coordinators
- Identify community needs and create programs that address these needs
- Monitor and assess the effectiveness of community outreach programs and make necessary adjustments
- Collaborate with other departments to align community outreach with the overall goals of the organization
- Ensure compliance with local, state, and federal regulations pertaining to community outreach
- All other duties as may be assigned
Travel Requirements:
The team member is frequently required to travel to other sites, including out-of-state, for business. Expectation is a minimum of 50% travel.
Physical Requirements:
- Occasionally required to stand.
- Occasionally required to walk.
- Frequently required to sit.
- Continually required to utilize hand and finger dexterity.
- Continually required to talk or hear.
- Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
- Able to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Able to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- Must be able to talk, listen and speak clearly on the telephone and in person.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
