Director of People Systems and Operations

🇺🇸 United States - Remote
👥 Human Resources🔴 Director

Job description

Our mission at Greenhouse is to make every company great at hiring – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can help companies measurably improve the way they hire.

Join us to do the best work of your career, solving meaningful problems with remarkable teams.

Greenhouse is looking for a Director of People Systems and Operationsto join our team!

Reporting to our Vice President of Total Rewards, you will serve as the strategic and operational leader for our People Operations and People Systems teams. You will drive operational excellence, data integrity, compliance, and technology enablement across the entire People Team, from onboarding through off-boarding, while championing continuous process improvement and scalable, automated solutions.

Who will love this job

  • A strategic builder– you enjoy bringing order from complexity, and thrive on designing seamless employee processes
  • A systems thinker – you are passionate about HR tech, process automation, and analytics
  • A data-driven decision maker– you leverage metrics to drive continuous improvement
  • A cross-functional collaborator– you build trust and engagement across teams
  • A change champion – you are energized by leading through systems upgrades, policy refreshes, and new ways of working
  • A people-focused and inclusive leader – you are excited to develop a high-performing team and evolve the People Operations function for a global, remote-first company

What you’ll do

  • Own strategy, implementation, and continuous improvement of HR systems
  • Drive automation, data accuracy, integrations, stakeholder adoption, budget and vendor management across the organization
  • Set vision for our HR systems roadmap, and ongoing administration of our HR technology ecosystem, including process automation, configuration, data integrity, integrations, user experience, and vendor management
  • Lead the People Operations and People Systems (HRIS) teams to deliver compliant, reliable, and seamless people processes across regions, including onboarding, offboarding, employee data management, and leaves/benefits administration
  • Collaborate cross-functionally to ensure policy development, employee lifecycle events, and compliance practices are current, scalable, and aligned to business goals
  • Serve as the escalation point for complex policy questions, compliance issues, audits, and high-priority employee matters
  • Influence and enforce data governance protocols related to people data, partnering with People Analytics to ensure data quality and dashboard accuracy
  • Own and drive operational efficiency by standardizing processes, eliminating manual work, and embedding self-service and employee-centric solutions
  • Oversee the employee lifecycle (from onboarding to offboarding), optimizing processes for efficiency, scalability, and compliance across our global operation
  • Build and maintain robust people analytics and reporting dashboards; leverage data to drive actionable insights and inform People Team and business decision-making
  • Partner with all stakeholders (IT, Finance, Legal, Total Rewards, HRBPs etc.) to align people operations and systems work with organizational goals and compliance standards
  • Ensure full compliance with employment law, data privacy, and global statutory requirements; lead regular audits and risk management efforts
  • Develop and empower the People Operations & Systems team, fostering a culture of innovation, inclusion, collaboration, and continuous learning
  • Lead or contribute to strategic People Team and company-wide transformation projects

You should have

  • 8+ years of progressive Human Resources or People Operations experience, including at least 3 years leading People Operations or HRIS/Systems teams at the manager or director level
  • Demonstrated success administering and optimizing HRIS platforms including implementations, integrations, and automation
  • Strong project management and change leadership skills in a fast-paced, ambiguous environment
  • Knowledge of payroll integrations and cross-border employee data/reporting requirements
  • Experience designing and optimizing HR processes for scale, efficiency, and employee engagement, with a proven track record of driving measurable improvement
  • Knowledge of workforce data privacy requirements (global experience a plus)
  • Prior experience building and managing a high-performing, diverse team
  • An analytical, data-driven mindset with proficiency in HR reporting and dashboard tools
  • Outstanding communication, relationship-building, and stakeholder management skills

Applicants must be currently authorized to work in the United States on a full-time basis.

If you are based in California, we encourage you to read this important information for California residents linked here .

The national base pay range for this role is $153,300- $185,400. Individual compensation will be commensurate with the candidate’s experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.

Greenhouse provides a variety of benefits to employees, including medical, dental, and vision insurance, basic life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer short-term and long-term disability coverage, a 401(k) plan and company match. U.S. based employees also receive, per calendar year, up to 14 scheduled paid holidays and up to 80 hours of paid sick leave. Non-exempt employees accrue up to 20-25 days of paid vacation time annually, depending on tenure, and exempt employees have flexible paid time off (PTO).

The anticipated closing date for this role is August 30th, 2025.

#LI-WR1

Who we are

At Greenhouse, we live by our mission through using our own product to help us hire the right person for the job, every time. We are a remote-first company and have shared office spaces in New York City and Ireland, and optional co-working spaces that give us flexibility to do our best work anywhere. We take an active role in our growth through a performance review program that’s committed to providing actionable feedback, and a bonus structure that rewards great performance. We believe that bringing together a variety of perspectives makes us a stronger company – and we nurture leaders who create an inclusive culture and invest into employee resource groups that celebrate our differences and life experiences. We’re proud to have built an award-winning culture that’s been recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces multiple years in a row.

Greenhouse Software is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to [email protected].

Emails about job opportunities at Greenhouse Software are only offered by employees with @greenhouse.io email addresses. See this page on our website if you suspect a phishing scam.

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