Director of Sales Training and Enablement

Job description

Who we are

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We’re leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you’ll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We’re not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.

What you’ll do

• Own the full long-term GTM enablement strategy. Help define requirements and guide the team’s creation of enablement materials for training, documentation, and other internally-facing enablement uses.
• Responsible for providing the sales organization with the information, content, expertise, and tools to help sales people sell more effectively..
• Responsible for providing the sales organization with the information, content, expertise, and tools to help sales people sell more effectively.
• Develop, deliver, and continuously evolve programs for all sellers, sales engineers (SEs), and customer success managers (CSMs) across onboarding, product launches, and ongoing field readiness.
• Support frontline Sales Directors and extended sales leadership team in establishing and carrying out a sales coaching program.
• Design and implement scalable enablement programs that blend onboarding, continuous education, certifications, and field-readiness across multiple audiences and geographies.
• Be accountable for multi-year planning in alignment with Sales, Product Marketing, Product, and Security SMEs to enable initiatives with revenue goals, product priorities, company objectives and evolving buyer needs.
• Drive measurable seller performance improvements, with a focus on increasing the percentage of reps attaining quota through targeted enablement interventions, coaching programs, and field-readiness initiatives.
• Translate product updates, roadmap innovations, and cybersecurity threat trends into clear, actionable learning modules, ensuring all field teams are “product- and market-ready.”
• Champion the MEDDIC/MEDDPICC methodology across the sales cycle—delivering programs on qualification, deal progression, pipeline inspections, forecast reviews, and opportunity management.
• Guide, mentor, and coach enablement managers and key field leaders on pipeline hygiene, sales execution, and best practices—enabling rigorous, data-driven selling.
• Own development and governance of enablement content (playbooks, talk tracks, competitive intel, objection handling) in collaboration with cross-functional partners.
• Manage enablement platforms (Learning Management Systems) for content delivery, training engagement, and self-serve learning.
• Support readiness and adoption of essential GTM tools (e.g., Salesforce, Gong, Clari) and coordinate rollout or training for new systems and processes.
• Benchmark success via enablement KPIs and impact reporting and continuously close knowledge gaps and translate data into actionable insights for commercial and executive leadership.
• Collaborates with Marketing and Sales Operations to create content and track and measure operations and performance

Who you are

• You are a strategic enablement leader with a track record of shaping and advancing multi-year, company-wide go-to-market strategies to accelerate revenue and organizational capability at scale.
• You understand the cybersecurity buyer journey and simplify complexity into clear, impactful enablement programs.
• You drive adoption of MEDDIC/MEDDPICC with confidence, coaching both technical and non-technical teams, enabling executive and field leadership to champion these practices.
• You are an excellent program builder—skilled in instructional design, facilitation, and cross-functional collaboration.
• You collaborate effectively across Product, Sales, Marketing, and Customer Success to align stakeholders and drive shared success.
• You’re resilient and adaptable, energized by ambiguity, and comfortable leading in evolving, high-growth environments.
• You are a proactive, self-motivated executor with the ability to prioritize, focus, and deliver measurable business impact.
• You thrive in fast-paced, solution-driven sales environments and love building from the ground up
• You stay optimistic under pressure, turning challenges into opportunities for learning and growth.

Your skill-set

• 7+ years of experience in Sales Enablement, Revenue Operations, GTM Strategy, or related roles in cybersecurity, SaaS, or complex enterprise/B2B sales environments.

• Strong hands-on experience enabling field and technical teams (AEs, SEs, CSMs) with instructional design, facilitation, and training delivery.

• Proven success rolling out sales methodologies (MEDDIC/MEDDPICC) and training multiple functions on structured, value-based selling.

• Demonstrated ability to communicate and influence across technical and commercial audiences.

• Experience using and administering sales enablement tools and CRM platforms (e.g., Salesforce, Highspot/Notion, Gong, Clari, LMS).

• Experience creating short, targeted training that supports sellers in the moment—like deal prep guides or product refreshers before key calls or demos.

• Exposure to security, authentication, or risk tech.

• Deep familiarity with the cybersecurity buyer journey and field enablement best practices.

What’s in it for you:

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, and Company-wide Rest Days.

Within 30 days, you’ll

• Complete onboarding and attend New Employee Orientation sessions with fellow new Pindroppers.
• Build foundational relationships with Sales, SE, CSM, Product, and Marketing leaders.
• Assess current enablement programs and tools.

Within 60 days, you’ll

• Refine the enablement roadmap and align with revenue leadership on key business priorities.
• Launch or enhance onboarding programs and begin rolling out certifications or targeted field training.

Within 90 days, you’ll

• Deliver a new enablement initiative (e.g., MEDDIC/MEDDPICC certification, product launch readiness, or tool adoption campaign).
• Present insights and results to leadership, drive measurable improvement, and teach the team something new.

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation, including equity for all employees

• Unlimited Paid Time Off (PTO)

• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!

• Best-in-class Health Savings Account (HSA) employer contribution

• Affordable vision and dental plans for you and your family

• Employer-provided life and disability coverage with additional supplemental options

• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents

  • One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!

• Identity protection through Norton LifeLock

• Recurring monthly Phone and Internet allowance

• One Time home office allowance

• Remote first environment – meaning you have flexibility in your day!

• Company holidays

• Annual professional development and learning benefit

• Pick your own Apple MacBook Pro

• Retirement plan with competitive 401(k) match

• Wellness Program including Employee Assistance Program, ²⁴⁄₇ Telemedicine

What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another.
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together.
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

This position will be posted for 60 days after 7/28/2025

Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate’s work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. This position is eligible for additional compensation in the form of an annual discretionary bonus.

US Base Pay Range

$160,000—$200,000 USD