Job description
About Hightouch
Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.
We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.
Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.
About The Role
We’re looking for a high-performing, resourceful Executive Assistant to partner with two members of our executive team and ensure our San Francisco office runs like clockwork. This is a role for a strategic thinker, master organizer, and proactive problem-solver who thrives in a fast-paced, high-growth AI startup.
What You’ll Do
Be the strategic right-hand to two senior executives—anticipating needs, solving problems before they arise, and enabling them to focus on the highest-impact work.
Own complex calendar and priority management—balancing internal meetings, external engagements, and heads-down work time with flawless scheduling judgment.
Manage communications and inboxes—draft, edit, and send high-quality correspondence on behalf of your executives, ensuring the right messages land at the right time.
Project manage key initiatives—drive progress on critical cross-functional projects, tracking deliverables and holding stakeholders accountable.
Run the San Francisco office—oversee daily operations, vendor relationships, supply management, and office culture to ensure a smooth and inspiring workspace.
Travel coordination—plan end-to-end travel arrangements, itineraries, and logistics for domestic and international trips.
Confidentiality and discretion—handle sensitive information with the highest level of professionalism.
Adapt on the fly—thrive in ambiguity, pivot quickly as priorities shift, and take ownership beyond your job description to get things done.
Be a culture carrier—support company-wide programs, events, and initiatives that keep our team connected and motivated.
What We’re Looking For
Experience supporting C-level or senior executives in a high-growth, fast-paced environment.
Proven ability to manage multiple high-priority tasks with precision and calm under pressure.
Exceptional written and verbal communication skills.
High emotional intelligence, with the ability to build trust and rapport across all levels of the organization.
Tech-savvy, with mastery of modern productivity and collaboration tools.
A proactive mindset! Always looking for ways to improve processes and anticipate needs before they’re voiced.
Must be Based in San Francisco and available to work onsite at the office Tuesday through Thursday each week.
We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. We focus on impact and potential for growth more than years of experience. The salary range for this position is $100,000-$135,000 USD per year which is location independent in accordance with our remote-first policy.
