Job description
Are you a German speaker eager to spend this summer while working on one of the most beautiful islands in Greece ?
On behalf of our client, we are looking for enthusiastic & communicative German Customer Care Specialists to join a dynamic team & represent one of the biggest companies!
Are you ready for your next adventure? For further info, read below!
Responsibilities
Manage incoming calls and customer service inquiries by telephone and email
Provide accurate, valid, and complete information
Identify and assess customers’ needs to achieve satisfaction
Keep records of customer interactions, process customer accounts, and file documents
Take the extra mile to engage the customer
Native /near-native level in German
B2 level English skills
Strong phone contact handling and active listening skills
Ability to multitask, prioritize, and manage time effectively
Exceptional problem-solving and ability to respond to different types of characters
Adaptive skills and team spirit
Competitive salary (14 salaries per year)
Performance-based bonus
200ΕUR upon training completion
300EUR after 3 months of employment
Relocation covered
Work from home (remote) *only if located in Greece*
Health package
Equipment provided
Paid training and development opportunities
Multicultural and modern working environment
