Job description
Your career as the Head of Operations for Booksy in the US will give you the opportunity to be the vital “superglue” for our local market’s go-to-market stakeholders. You’ll act as a trusted advisor to country managers, ensuring seamless alignment and setting everyone up for success against local operating plans.
Working closely with the VP of Operations and Country Manager, you’ll be at the forefront of shaping our operational excellence in the US. You’ll be excited by the prospect of owning local GTM governance, including operating rhythms and detailed planning beyond global KPIs. This role offers you the chance to lead local operations, advocate for local GTM issues at a global level, and be a key interface with Global Ops functions and other key GTM stakeholders such as Sales, Marketing, Customer Success and FP&A. If you thrive on leading bottom-up planning, collaborating with diverse stakeholders like country managers, sales, and marketing, and driving transparent, accountable processes for quotas and KPIs, then this is the role for you.
This role will come with a competitive salary, bonus and employee share options.
Essentially, to ensure you succeed in this role, you’re going to need:
Extensive experience in GTM Strategy & Operations, with a deep understanding of sales processes and revenue operations in a B2B environment.
Proven experience in designing and implementing sales planning frameworks, including territory design, quota setting, and headcount planning.
Proficiency in financial modeling (Google Sheets/Excel) and experience working closely with FP&A teams on forecasting, budgeting, and quota modeling.
Strong data analysis skills, with proficiency in tools like Excel, Tableau, Power BI, or Looker.
Demonstrable program and project management skills, with experience running cross-functional initiatives.
Excellent stakeholder management abilities, capable of partnering with country managers, sales leaders, and global teams, and influencing cross-functional stakeholders.
A commitment to establishing and maintaining transparent processes and a track record of driving accountability in quota and KPI tracking.
We are proud to offer remote work with flexible work schedules, with the expectation of some stakeholder meetings in NYC, occasionally.
Comprehensive health, dental, and vision coverage.
Company paid STD, and $25,000 Basic Life.
Voluntary LTD.
401k - 50% match up to 6% of contributions paid annually/ 3-year vesting period.
PTO - Exempt employees - unlimited with manager approval,Non-exempt employees - 160 hours/year
Parental Leave - 12 weeks of leave; after 12 months of employment
EAP (Employee Assistance Program).
Voluntary Pet Insurance through Pet Benefits.
Booksy benefit $50 per month to use on services in our app.
Discounts via BenefitHub.
